The company provides Temporary Employment Services at different levels and across industries. The company has branches across the country. The company also provides payroll administration services to clients. A critical part of our operations is the processing of timesheets and paying staff on a weekly, fortnightly, and monthly basis. Between 60% to 75% of the clients and businesses we assist have an existing biometric clocking system.
We have identified a need for a dedicated role to assist clients and staff with the management of the process and automation relating to Time and Attendance and related Job Costing and Payroll Administration. The role will focus on providing a central accountability for helping to improve the operations and automation of time and attendance across all sites.
The role will function as an intermediary between site agents and other operational staff, clients and 3rd Party providers, and our IT specialists and will support their functions. The following are key responsibilities of the above role:
1. Interaction and engagement with key stakeholders: clients, site managers and site agents, branch managers, 3rd party service providers, IT specialists, payroll administrators.
1.1. Where clients have an existing clocking system, engaging with clients and 3rd party service providers to ensure integration and automation with our systems.
1.2. Where no clocking solutions exist, to assist with our IT specialists and preferred providers in the analysis, setup and maintenance of solutions, integration and process automation.
1.3. Assisting Site Agents with the setup, ongoing clocking administration and timesheet generation, bulk take-ons, issues or exceptions with time and attendance.
1.4. Assisting IT Specialists with setup and configuration of time and attendance systems and processes including job costing rules and requirements.
1.5. To provide staff training and support and ensure timely processing of payments on a weekly, fortnightly and monthly basis.
1.6. Responding to queries from payroll administrators, branches and site agents with issues and enquiries relating to time and attendance information and data.
1.7. Ensuring adherence to Standard Operating Procedures pertaining to Time and Attendance and related Job Costing and Payroll Administration processing.
2. Management and administration of Time and Attendance systems and associated solutions and services.
2.1. Champion and promote the adoption, integration and automation of Time and Attendance including preferred solutions, digital systems and tools to clients and internal staff.
2.2. Identifying requirements and process improvements to reduce data capturing of clocking data and manual timesheets.
2.3. Be the intermediary between operational staff and our IT Specialists in implementing and maintaining systems and solutions.
2.4. Configuration and administration of Time and Attendance systems and associated integration processes.
2.5. Documenting requirements, specifications and changes and testing and ensuring all systems are working optimally.
2.6. Learning user functions and training other staff to use solutions and to champion their adoption.
The following competencies, skills, and experience are relevant.
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