Job Summary
Ditto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a Support Consultant to join our awesome Customer Success Team.
About us:
Ditto is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. Our mission is to create better connections between people looking for a new challenge and companies hunting top talent. If you are ready to go to the moon, Ditto is the company to help you get there.
What you need:
- Customer support background
- Experience in support on SaaS platforms
- Excellent communication skills
- Ability to learn quickly
What you'll do:
- Provide friendly and efficient support to our clients and help them win
- Accurately record and document activity through the ticket system
- Ensure effective communication with customers, colleagues, and management
- Perform ad-hoc functions, projects, training
More about you:
- Resourceful with a strong sense of urgency
- Friendly and helpful
- Ability to take initiative and solve problems
- Good time management skills
- You like to share knowledge
- Quick learner and comfortable in a dynamic tech environment
What We'll Give You:
- Competitive compensation
- Comprehensive time-off & generous leave policies
- Excellent working environment with exceptionally smart people
- Collaborative, transparent and fun office culture
- Accelerated professional development
- Constant learning and improvement
Sound good? Apply and let’s change the way people find work.
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