Business Analyst - ICTS (IT Governance Support Services)
Salary is negotiable between R427 228 and R671593 for the 12-month contract term
This is an opportunity for an experienced Business Analyst (BA) to be a part of our Client’s, exciting journey as the university continues to explore and deliver innovative, quality ICT services to its students, academics, researchers, and broader stakeholder community.
Are you proactive, dynamic, motivated, and passionate about Business Analysis? Do you have a customer-centric and process view of systems and business? Are you well versed in requirements elicitation, analysis, assessment, and validation?
The University is seeking to employ a Senior Business Analyst (BA) in its Information and Communication Technology Services (ICTS) department on a 12-month, fixed-term contract basis. A hybrid - remote working model is on offer with most of the work and engagements conducted virtually. However, the occasional in-person engagement may be required onsite at the Cape Town-based offices.
This is an opportunity to be part of a core team of BA’s reporting to the director of the IT Governance Support Services (GSS) Division within ICTS.
The environment is results-driven and one where team members are trusted, supported, and empowered to grow, where a healthy work-life balance is promoted, contributions are valued, and achievements are celebrated.
As an experienced business analyst, you will be exposed to a range of projects (e.g., Business Process Optimisation, Systems Development and Technology Infrastructure projects) and will engage with a diverse group of stakeholders ranging from technical teams to members of the Academic, Research and PASS departments as well as third-party Vendors.
The ideal candidate will: have excellent verbal, written and inter-personal communication skills; have a customer-centric focus with the ability to develop strong stakeholder relationships and manage expectations; demonstrate high levels of enthusiasm, initiative and adaptability; have strong analytical thinking and problem-solving skills; be skilled at time management and multi-tasking; have a track record of accountability, taking ownership, following through on commitments and driving tasks through to completion; have a track record of delivery with attention to detail, within agreed timelines; work well independently and as part of a closely-knit team, contributing toward the team’s performance and growth.
Business Analyst responsibilities include:
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