Job Summary
Internal Sales and Dispatch Clerk, Muldersdrift (Krugersdorp) R10 000
- Matric with a pass in math’s and/or Accounting.
- Prior experience related to the dispatch function; customer relations /sales is
- The successful candidate will need to be proficient in using Microsoft excel and outlook.
To carry out the internal sales function so that orders are processed, deliveries scheduled and customers assisted resulting in an excellent and cost-effective service
Receive and process orders:
- Generate quotations and pro-forma invoices according to customer information received
- Purchase orders received are per CLIENT standard terms and trading conditions
- Orders are captured and recorded accurately according to company procedure on Bibi
- Prices on both quotations and orders must be the same
Plan and schedule deliveries:
- Delivery dates are confirmed prior to delivery on site
- Daily scheduling planned so as to maximize volumes of deliveries in terms site location, product and truck availabilities
- Clear communication with transporters and truck drivers to ensure correct documentation, loading and off-loading
- Timeous communication with customers regarding planned delivery times and any delays
- Constant awareness of changing conditions and circumstances to maintain service levels
- Delivery schedules must be transparent and clear when used by others
Liaise with customers:
- Regular contact and follow up with customers regarding their current needs and changing requirements
- Customer queries appropriately resolved and/or passed on to relevant management
- Communication with customers must create confidence in doing business with CLIENT and build long term relationships
Communicate with production and management:
- Sales demand communicated to production and available stock levels obtained as a basis for delivery scheduling
- Weekly sales forecasts given to production to ensure adequate stock levels are available
