Decision making authority:
Decisions are based on knowledge of theory and systems. Required to choose from a limited array of systems.
Required to choose from a limited array of routines or rules at his / her disposal.
Works within a specific prescribed policies and guidelines.
Experience / Education:
A minimum of 3 years’ experience in Facilities / Operations Management.
Minimum qualification Grade12.
Electrical, Mechanical or Construction background and Technical skills would be a recommendation.
Quality/standards awareness and implementation.
Basic contract management.
Co-ordination Skills, Business Writing Skills
Financial / Numeracy Skills
Call & Query Analysis
Computer Literacy - MS Office (Word,Excel and Outlook), Windows NT
In depth knowledge of GPS lease conditions including house rules
Knowledge of housekeeping principles
Advanced technical knowledge
Knowledge of Company policies and procedures
Administration principles and reporting
Working knowledge of statutory requirements
Knowledge of cost budgeting and control.
Customer & Quality focus.
Teamwork and Co-operation.
Problem solving & Decision making,
Financial & Business Acumen.
Communication (on higher level).
Tolerance for Stress.
Drive and Productivity
Major drivers of work volume:
Geographical spread of buildings.
Grading and complexity of buildings.
Tenant and customer profile.
Level of Mechanical / Electrical Complexity.
Management complexity & intensity.