Minimum of 3 years hands-on experience in procurement with strategic sourcing
Advanced Microsoft Word, Excel and Powerpoint skills
Skills and Competencies:
Ability to interpret and apply policies and procedures
Recommend process improvements to current procurement policies and procedures
Excellent verbal communication skills and proven above average business writing skills
Good decision making skills
High attention to detail
Commitment to best practice
Able to work within, and abide by, regulatory frameworks
Team player
Responsibilities:
Implement and manage agreed procurement policies, procedures and business strategies
Develop and manage a sound and cost effective supply base
Conduct all procurement with the appropriate skill and integrity
Maintain the procurement performance measurement systems for cost, supplier and category performance to reduce expenses and improve effectiveness
Ensure the purchase requirements for service delivery, goods and services are timeously and consistently available to offer high levels of client service
Conduct negotiations in a professional manner
Assess, manage and mitigate risks
Monitor and forecast upcoming levels of demand
Identify training needs of self and direct reports in order to ensure increased stakeholder value
Our client in the insurance industry is looking for a Branch Operations Supervisor to supervise branch administration and operations.
Responsibilities:
Supervise all client liaison and sales support in the branch offices • Supervise the service delivery to internal & external clients • Manage the client service of walk in and telephonic enquiries • Manage compliance and effectiveness of client service levels
Supervise new business policy administration • Oversee and manage the efficiency & accuracy of data capturing for the group • Oversee compliance of quality assurance on all new business processes • Maintain and monitor new business and returns registers
Information Reconciliation & Reporting on Branch Office Operations • Compile and submit weekly client service administration activity reports • Reporting to manager on claims progress and activities • Provide weekly stats to Sales on outstanding correspondence and returned new business
Responsible for compliance • Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements • Comply with FAIS requirements • Assist with the audit and control of attendance registers, client survey, pulse reports, activities, staff leave and any other requirement • Comply with disciplinary and grievance procedures • General supervision of branches including branch visits to ensure that the branches' administration runs effectively and efficiently. • Monitor business retention
Requirements: • Degree/Diploma in Management • FAIS Compliant • Regulatory Examination Level 1 (Representatives) RE5 • Recognised Qualification as per the FSB • 3 years' experience in the Insurance Industry • 1 years' experience in Supervisory Role