1 SAP jobs in Western Cape on Job Mail

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SAP SF Delivery Manager

Western Cape

26 June 2022

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SAP SF Delivery Manager

Opensource Sunday, 26 June 2022 1

IT/Computer - SAP

Western Cape

CONTRACT

Job Specification
Company
Reference Number CPT001640/MV

Job Summary

As an SAP HCM Service Delivery Lead, you will be responsible to oversee and maintain smooth technical support operations within the SAP ECC HCM and Success Factors platform as a service.
You will report to the Head of SAP Centre of Expertise (CoE) and collaborate with direct and indirect teams to ensure governance, adherence, seamless service delivery and top-notch client support. You will lead teams of developers, testers and application security specialists to deliver system and user access change requests for both business as usual and projects where applicable.
You will ensure all periodic system upgrade and maintenance activities are successfully completed.
You will oversee the design of complicated, high-impact system requirements to address potential risks to integration, usability and deadlines.
You will mentor, support and guide team members towards common goals.

Knowledge

Advanced knowledge of SAP service delivery principles
Advanced knowledge of planning deliverables i.e. timelines and resources
Technical knowledge of SAP Payroll, Time Management, Personnel Administration and Organisational management
Technical knowledge of Success Factors Onboarding, Recruiting and Employee Central
Technical knowledge of SAP Self Service applications will be advantageous
Technical knowledge of Success Factors Talent modules will be advantageous
Advanced knowledge of system change management processes preferably using JIRA or similar
Understanding Waterfall methodology
Understanding Agile methodologies will be advantageous
Understanding SAP ABAP will be advantageous

Skills

Ability to interpret and interrogate written requirements specification documents
Ability to prioritise tasks
Ability to deliver in accordance with strict deadlines
Ability to negotiate with various stakeholders
Ability to maintain delivery momentum
Excellent interpersonal and communication (written and verbal) skills

Experience

At least 8 years in SAP Service delivery and/or SAP HCM Team Lead
At least 5 years in technical support of SAP HCM and/or Success Factors
Involvement in 2-3 full life SAP HCM cycle projects

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1 SAP jobs in Western Cape on Job Mail

SAP SF Delivery Manager

Job Summary

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