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? ?? ??????????? ??????????? is partnering with a 5* Intimate Luxury Private Game Lodge in Madikwe to recruit dynamic and hands-on ????????? ????? ???????/???????????? professional to join their dedicated team. This is a fantastic opportunity for a well-rounded hospitality professional who thrives in a guest-facing and operationally diverse role. The successful candidate will take responsibility for reservations, front-of-house duties, and guest hosting while supporting overall lodge management. When the General Management couple is on leave, the Assistant Manager will oversee day-to-day operations, ensuring smooth functioning across departments. This role is ideal for someone with excellent organizational and communication skills who enjoys combining administrative precision with genuine guest engagement. Key Responsibilities · Oversee all reservations and front-of-house operations, ensuring seamless guest experiences from booking to check-out. · Coordinate arrivals, departures, and payments efficiently. · Manage guest relations – handling inquiries, complaints, and special requests professionally and promptly. · Host guests and travel agents to maintain high levels of satisfaction and brand reputation. · Conduct room inspections and oversee housekeeping to maintain exceptional standards. · Manage curio shop sales and conduct monthly stock takes. · Supervise lodge staff, create schedules, oversee leave requests, and monitor performance. · Handle general lodge administration and reporting tasks. · Assist with all operational aspects during management leave periods. Requirements · Minimum 2 years’ experience in a hospitality role focusing on Front Office and/or Reservations. · Strong administrative and organizational skills with high attention to detail. · Excellent communication and interpersonal abilities. · Professional command of the English language (spoken and written). · Previous experience with PANHospitality reservations and accounting system highly advantageous. · Problem-solving ability, adaptability, and the capacity to work under pressure. · Trustworthy, reliable, presentable, and a proactive team player. · Willingness to work flexible hours and live in a remote bush environment. Package · Salary: R17 500 – R20 000 (depending on experience) · Accommodation: One-bedroom house (no dependents or pets) · Meals & uniform provided · Work cycle: 6 weeks on / 2 weeks off · Benefits: Annual leave, medical aid (after 3 months), provident fund (after 3 months), UIF contribution PLEASE NOTE – Although we appreciate all applications, we will only reply to those candidates who meet our clients specific requirements. Thank you for your understanding
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