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?♀️ Lead Luxury Wellness Experiences in a Breathtaking Safari Setting ?♀️ ? Head Spa Therapist ? Western Cape ? Luxury Lodge ? Salary: Negotiable DOE ? Live-In Position Short Description: Kendrick Recruitment is currently hiring a Head Spa Therapist for a luxury lodge in the Western Cape. This is an exciting opportunity for an experienced spa and wellness professional to lead the spa operation, deliver exceptional treatments, and create holistic wellness experiences for guests in a tranquil and luxurious environment. The successful candidate will be passionate about wellness, guest care, and service excellence, while also possessing strong leadership skills to manage the day-to-day spa operations and maintain the highest treatment standards. Requirements: ✔ Recognised Spa Therapy qualification ✔ Minimum 3–5 years' experience in a luxury spa environment ✔ Previous supervisory or leadership experience preferred ✔ Strong knowledge of wellness, holistic therapies, and guest wellbeing practices ✔ Experience with a wide range of massage and beauty treatments ✔ Excellent communication and guest relations skills ✔ Professional, polished, and service-driven presentation ✔ Strong organisational and administrative skills ✔ Ability to work independently and lead by example ✔ Passion for wellness, hospitality, and creating memorable guest experiences Key Responsibilities: • Lead and manage the day-to-day spa operations • Deliver exceptional spa treatments and wellness experiences to guests • Maintain the highest standards of guest care, professionalism, and service excellence • Develop and enhance wellness offerings and guest experiences • Manage spa bookings, scheduling, and treatment availability • Monitor stock levels and oversee spa product ordering and control • Ensure treatment rooms and spa facilities are maintained to luxury standards • Train, mentor, and support spa team members where applicable • Promote wellness programmes, treatments, and retail products • Maintain hygiene, health, and safety standards at all times • Handle guest feedback and special requests professionally and efficiently • Collaborate with lodge management to enhance the overall guest journey Candidate Profile: • Passionate about wellness, health, and holistic living • Warm, intuitive, and guest-focused personality • Strong leadership and team development abilities • Professional, calm, and confident under pressure • Detail-oriented with exceptional service standards • Creative and proactive in developing wellness experiences • Committed to delivering world-class luxury hospitality experiences Please note that only suitable candidates will be contacted. If you have not heard back from us in 7 working days, please consider your application unsuccessful.
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