Job Summary
The right person for this job will be responsible for best quality:
- Food and Beverage
- Property Operations
- Guest Experience
- Reputation Management & Branding
- Sales & Marketing
- Financial & Budget Management
- Team management and Training
- Brand and Marketing
- Human Capital
- Revenue Management
- SLA's
Academic Qualifications:
- University Degree holder in Hotel Management or Business Administration or equivalent qualifications.
- Postgraduate qualifications such as a Master’s Degree or Executive MBA would constitute a definite advantage.
Prior Working Experience:
- Minimum of 10 years’ working experience in senior hotel management including 5 years of hotel General Manager experience with Niche Hotel.
Personality Traits Required:
- Have the highest levels of integrity.
- Be young in mind heart and spirit.
- Be well groomed and presents well.
- Be multilingual
- Be extrovert and a Pied Piper who will be able to attract both Guests and Team Members to follow his path.
- Be a high energy person whose positive energy will influence others.
- Be an effective leader who inspires followership.
- Be a passionate, committed hard worker who will be able to work 24/7 and who will never stop trying to do his best, always knowing that everything can be better.
- Have a developed hotelier’s eye for quality and luxury standards.
- Be a high-quality Food & Beverage practitioner.
- Be a showman who can ensure that all areas of the property are animated.
- Be able to scan areas and situations quickly and implement corrective actions.
- Be always focused on the present moment and on what can be accomplished quickly.
- Be a can do and do it now professional.
- Be an ideas' individual with a creative mind knowing exactly how to implement and operationalize ideas.
- Enjoy close personal relationships with the key luxury trade partners as well as Guests and takes pride in a strong repeat guest factor
- Proven success in driving commercial strategy to exceed business goals.
- Thoughtful leadership with the ability to build a strong service culture and positive work environment for Team Members to thrive.
- Local market expertise
- Strong commercial acumen, with experience in growing revenue, increasing market share and profitability.
- Strong experience in managing budgets, revenue management and forecasting.
- Exceptional written and spoken communication skills in English language.
- Robust proven experience in driving and taking ownership of all aspects in relation to pre-opening and post-opening of hotels.
- Interest in working as part of a small team and in a growing company, with awareness about the opportunities and challenges that come with a highly flexible environment.
- Strong ability to exercise professional judgment, maintain high standards of ethics and reach objective opinions in all situations.
- Excellent negotiation skills.
- Strong ability to interact confidently with a wide range of people and adapt easily to different cultures and personalities.
- Highly organised and detail-oriented.
- Drive strengths-oriented team environment and the ability to naturally elevate others.
- Exceptional relationship skills with the ability to build and grow connections with people/owners/stakeholders of all types and backgrounds.
- Advanced knowledge of Microsoft Office tools.
- A clean criminal record is a must.
