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To support the delivery of all initiatives for the specific portfolio of IT services aligned to a business unit or capability. To effectively support and manage the portfolio demand pipeline of projects, programmes, and product iterations required to develop and release IT services and features.

Support and take ultimate accountability for a project or set of projects, enabling it to effectively deliver through active sponsorship, leadership and business involvement in specific initiatives to ensure they meet time, cost and quality requirements.

Facilitates, manages and coordinates the coherent activities needed to design, develop, and release services or service changes.

Portfolio Planning:

Manage the technology demand portfolio and facilitates appropriate processes & methods for prioritising demand under constraints of time and resources.

Manages the criteria and evaluation of inputs to aid both business and IT stakeholders to agree on the prioritisation of new or changed services.

Accountable for breaking down requirements into work schedules, for all delivery styles (waterfall, agile, hybrids).

Manages resource availability and resource scheduling across projects and BAU activities, using appropriate tooling.

Plans how new or changed services are transitioned into operations, co-ordinating with other functions to ensure organisational readiness for change. Technical planning for "go-live".

Portfolio Delivery:

Supports projects through delivery, using appropriate methodologies. Ensures delivery within sanctioned parameters and responsible for delivering objectives.

Coaches and leads teams to deliver on time.

Using best practice methods and tools, ensures that programme/project risks and issues are appropriately identified, assessed and mitigated.

Ensures effective communication to all internal and external stakeholders on programmes and projects.

Ensures visibility of IT resources, workloads, allocation, availability, and skills. Manages resource scheduling in the most optimal and efficient way possible.

To manage support activities within agreed SLAs.

Manage the relationships of relevant application suppliers to ensure delivery on work requests.

Qualifications    

Relevant Tertiary Degree or Diploma in BBusSci, Bcom Information Systems/Informatics (Honours), or BSc Eng, BEng

Experience         

Minimum of 3+ year’s business or technology management

Experience in supporting the delivery of large complex initiative

Knowledge and Skills      Project management skills

Relevant business/retail knowledge

Commercial Management and Negotiation skills

Leadership of multi-disciplined/skilled delivery teams within Portfolio

Executive level stakeholder management experience

Excellent communication skills

Please note that these are typically Minimum Viable Product based projects in the R&D space.

Qualifying Questions:

QUALIFICATION

Do you have a relevant tertiary Degree or Diploma in BBusSci, Bcom Information Systems/Informatics (Honours), or BSc Eng, BEng?

Do you have the following Certifications: MSP, PRINCE2, PMBOK and /or Agile related training (e.g. SCRUM)?

EXPERIENCE

How many years of experience do you have in business or technology management?

How many years of experience do you have in Project Portfolio & Programme Management?

Do you have experience in supporting the delivery of large complex initiatives?

KNOWLEDGE & SKILLS

How many years of relevant business/retail knowledge do you have?