Responsible for developing, recommending, and implementing the Centre’s marketing program. Formulates and supervises product marketing, advertising, and promotional programs.  Performs marketing research as needed. Develops and delivers sales and marketing training programs to Tenants and operational staff. Oversees customer relations and ensures that the Company’s professional reputation is projected and maintained. Organise creative campaigns and promotional events that can make a difference in the Centre’s success according to trends and customer requirements.  The ideal candidate will be passionate for the ‘art’ of marketing and will have an abundance of ideas for building efficient strategies. This person must bring forth a strong arsenal of techniques and methods to promote our products, services and public image.

• Development of long and short term marketing plans.
  
• Conducts market research and develops marketing strategies to complement and support Body Corporate goals and strategic objectives.
  
• Reviews marketing programs regularly and modifies as needed. Ensures the integrity and quality of all marketing efforts.
  
• Constructs and monitors the marketing budget.
  
• Develops and implements training, promotion, and advertising programs that further marketing objectives.
  
• Compiles promotional materials.
  
• Maintains and updates the website
  

• Exhibitions and promotional events.
  
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.
  
• Monitor progress of campaigns using various metrics and submit reports of performance.
  
• Collaborate with managers in preparing budgets and monitoring expenses.
  
• Ensure that exhibition court space is sold to ensure steady income towards the Centre.
  
• Control Marketing and exhibition budget and ensure that all expenditure is accounted for.
  
• Ensure that all exhibition contracts are signed and exhibitor payments paid before exhibition.
  

• Development of long and short term marketing plans.
  
• Conducts market research and develops marketing strategies to complement and support Body
  
• Corporate goals and strategic objectives.
  
• Reviews marketing programs regularly and modifies as needed. Ensures the integrity and quality of all marketing efforts.
  
• Constructs and monitors the marketing budget.
  
• Develops and implements training, promotion, and advertising programs that further marketing objectives.
  
• Compiles promotional materials.
  
• Exhibitions and promotional events.
  
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.
  
• Monitor progress of campaigns using various metrics and submit reports of performance.
  
• Collaborate with managers in preparing budgets and monitoring expenses.
  

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
  
• Acts as a liaison between Centre Management and external contacts.
  
• Ensures effective coordination of external services with Centre Management operations.
  
• Obtains and conveys information as appropriate.
  
• Promotes goodwill and a positive image of the shopping centre
  

• Centre Management
  
• Keeps abreast of market activities in respect of tenant movement, new developments.
  
• Maintains a hands-on control of projects in hand
  
• Centre Management Reporting
  
• Provides accurate information to the General Manager / Managing Agent/ Client according to agreed format timeously
  
• Monitors turnover rentals
  
• Planning And Budgeting
  
• Assist in compiling expense budgets for each year 
  
• New Tenants
  
• Assist in vetting new Vendor applications and submitting Managing agent
  

Requirements

• Matric
  
• Associate’s degree in business administration with emphasis in marketing or equivalent experience.
  
• Minimum of 7 years of experience in marketing, public relations, advertising, supervisory experience.
  
• Experience in a Retail/ Property Management environment. 
  
• Excellent understanding of Centre management procedures. Knowledge of budgeting and service contracts