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Job Summary
Ultimate Luxury Destination Management Company is looking for a dynamic SALES EXECUTIVE The ideal candidate will be passionate about travel, skilled in building client relationships, and driven to achieve sales targets. You will play a key role in promoting our properties, engaging with international and local clients, and ensuring seamless customer experiences. Core Criteria: 3 - 5 years’ experience in a similar position. Experience in working with Tour Operators, DMC’s, Travel Agents Valid Driver’s Licence and Vehicle. Valid passport. Must be willing to travel nationally and internationally when required. A good understanding of budgeting and the ability to work within set budgets Excellent computer literacy. Proficiency in MS Office and CRM tools. A recognized Sales Qualification is ideal Database of clients Strategic analytical and data driven approach Strong communication and negotiation skills Interpersonal competencies and presentation skills. Results oriented and able to meet deadlines. Self-motivated; target-driven, and results-oriented Efficient in time management. Ability to work independently and as part of a team. The ability to interact, and work with multiple stakeholders to achieve service and departmental goals. Candidate Responsibilities: Focused on growth and achieving sales targets. Develops and maintains good relationships with key clients, tour operators, travel agents and DMC’s. Assist with the research and establishment of a sales plan to increase the revenue, bednights and ADR for the properties. Prepare and deliver compelling sales presentations Customer training Comfortable handling the full sale cycle from cold calling to confirmation of booking. Contract negotiation, implementation and administration. Ensure contracts are renewed for existing clientele. Cross sell properties within the Kaelo Destinations Portfolio to increase the revenue for the group and grow market share. Integrated approach and effective communication to relevant stakeholders both internal and external to improve the service offering. Account Management Develop a clear understanding of each client’s requirements and utilize the information to retain and grow business. Host site inspections, and FAM trips where necessary. Participate in relevant trade shows, networking events, and industry functions. Customer presentations and training, online and in person. Integrated collaborative approach working with all stakeholders. Administration Utilize CRM tools or filing systems to retain information and grow understanding and build upon the database. Update/ Maintain all database/contact lists. Prepare reports on competitors, trends and sales activities and monitor results monthly, as well as on request. Assist with preparing reports for the board. This is a live-out position. Candidates must be living in Cape Town, Johannesburg or Durban.
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