Our client a Global Tech firm is seeking a Senior Cisco Implementation Engineer to join their team in Johannesburg. They offer stability, growth, attractive salary, Benefits, exposure and an excellent working environment.
The primary responsibility of the Senior Cisco Implementation Engineer is the installation, configuration and fault
management in highly complex environments within a technology domain. This includes remotely supporting clients within service level agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.
Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely
Key Roles and Responsibilities
Knowledge, Skills and Attributes:
Required Knowledge and Experience
Academic Qualifications and Certifications and Implementation Experience:
Requirements Academic Qualifications and Certifications and Implementation Experience:
Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Your account has not been verified. Please use the verification link sent via email.Resend Verification Link