The candidate will form part of the VCR DRC and VCLS Domain Team and will be responsible for ongoing 3rd level Customer support for VCDRC, VCLS and VCZA PAMP. He/she will be Responsible for providing specialist, high-level technical advice and support for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software such as operation systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment. Responsible for high-level troubleshooting and system security, and ensures repairs are undertaken in accordance with organisational policy and standards. Prepares progress reports for all work performed.
Primary Responsibilities for the Role
Minimum Qualification and Experience Requirements
Nice to have Experience
The Candidate must be able to handle a pressured environment and be able to multi-task. He or She must be able to work independently but also be a strong team player. In addition the following qualities are also vital:
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