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Qualifications and experience
The ideal candidate should demonstrate the following qualifications and experience.
Minimum requirements:
? A certificate of completion of relevant local or international Scrum Master or
Agile Project Management training
? 2-3 years in an Scrum Master Role

Advantageous requirements:
? Experience in FinTech or Retail industry
? Certified Scrum Master or Professional Scrum Master certification

Key Performance Areas
1. Coach agile teams
? Define and document the processes most suitable to the situation
? Help teams implement the practices best suited to our environment
? Guide development teams to higher scrum maturity, implementing changes to improve productivity
? Onboard new teams and team members
? Coach team members across the business in agile practices
? Drive agile culture and create a learning environment for continuous improvement of processes

2. Manage project scope and progress
? Participate in defining and managing product roadmap
? Work with product owners to manage backlogs and new requests
? Participate in backlog grooming
? Provide clear understanding of the product’s vision and delivery objectives

3. Handle sprint planning
? Plan sprints
? Work with the development teams on estimating effort
? Assist with writing user stories, acceptance criteria and test cases
? Assist with prioritization of stories and deliverables

4. Manage sprint deliverables
? Coordinate sprints, retrospective meetings and daily stand-ups and other ceremonies
? Remove impediments as they arise to ensure consistent flow of work
? Resolve conflicts and queries
? Facilitate internal communication and effective collaboration

5. Reporting
? Monitor project progress and provide relevant feedback and reporting to product management team
? Ensure deliverables are up to quality standards at the end of each sprint
? Provide feedback to all stakeholders regarding project progress
? Provide relevant sprint reports, cadence, velocity etc. to project team

Individual Competencies
The ideal Scrum Master is:
? An honest and straightforward communicator
? Highly organized with a passion for quality and delivery
? A self starter who can think independently, but who is also collaborative team player
? A systems thinker who is able to hold the context of the big picture while discussing details
? A problem solver by nature with the ability to think creatively
? Organized and remain professional even under pressure
? Promoter of agile values and principles
? Influential and able to motivate others
? Observant, a good listener and facilitator

The ideal Scrum Master has:
? Solid knowledge of agile frameworks and methods
? A proven track record leading and coaching scrum teams
? Great verbal and written communication and presentation skills
? Professional in appearance and behavior