Technical and Distribution Assistant Administrator will assist with setups for Own Website Booking engines, third-party sites and all distribution sites.
- Assist with loading rates on channel managers such as Nightsbridge, Siteminder , GDS and Tourplan etc.
- Assist with loading of new features and amendments of properties on all distribution’s sites.
- Assist with loading rates and distribution from Opera to channel managers.
Generic Competencies: attention to detail and organizational skills; Personal Effectiveness; Communication.
Unique Competencies: Trouble shooting of issues.
DUTIES AND RESPONSIBILITIES
- Ensure up-to-date with new industry technology available for optimal digital sales.
- Assist with rate parity throughout all booking channels.
- Communicate with Travel Support & properties on new rate codes, room types.
- Assist supervisor with all projects that require quick turnaround time.
- Rate plan clean ups on channel managers
- Setup all integrated rate codes and packages for distribution
- Factual checks are done on distribution third parties
- Load rates on Nightsbridge and Siteminder
- Work and communicate with all distribution partners i.e Hospitality Solutions
- Load room types and map rates on new distribution sites.
- Assist with internal queries regards to rates, room types not being loaded.
- Maintain a high level of destination knowledge and tourist information
- Maintain knowledge of special/rates/offers/promotions for all market segments
- Resolve any rate parity issues raised by suppliers
- Maintain knowledge of PMS and channel management systems.
- Ensure any changes of dashboards/property facts are maintained and updated on integrated channels, including B2B, B2C and Brand channels.
- Uploading of new images to distribution sites.
- Maintenance on GDS platform.
- Assist with monthly account recon on suppliers i.e. Nightsbridge, Siteminder, Hospitality Solutions.
- Assist with setup monthly history and Forecast reports for the group.
- Login Sheets updated and secured.
- Profile Opera Maintenance.