IT Support engineer - Urgent Fill
Ativo ICT (PTY) Ltd
Monday, 24 May 2021
IT/Computer - IT Support/Helpdesk
R10 000,00 - R15 000,00 (PER MONTH)
We are looking for a junior IT support engineer to join our team. The required candidate will be required to have a minimum of 1-2 years experience with the following;
-Basic TCP/IP Networking
-Basic Firewall knowledge including how to troubleshoot firewall related issues
-Knowledge on how to manage Office 365 environment
-Windows 7/8/10 management and troubleshooting experience
-Ability to work on a helpdesk with logging of all support tickets
-Strong ability to document info and support work through helpdesk systems
-Ability to diagnose & troubleshoot IT problems in a time-sensitive manner
-Provide first line support assistance
You will also need to have previously completed an A+ & N+ qualification - Your technical knowledge will be tested.
Please only apply if you are able to explain the difference between TCP & UDP.
The position is client facing and requires a well-presented logical person with the ability to build on client relationships. The incumbent will also be required to cross and upsell IT solutions to customers.
We are ideally looking for a candidate that can think on their feet, manage their own time and work accurately and efficiently while managing customer’s expectations.
Your drive for building the organisation will determine your income.
A valid drivers licence is required.