Job Summary
The Solution Architect will be directly responsible for the following:
Analyse and evaluate customer business and technical requirements
Architect solutions using appropriate technologies which meet functional and non-functional requirements
Document, design, develop and support the management of:
ICT
Mobile
Fixed
Converged
Wholesale
Define and maintain standards, procedures and policies related to Solutions management
Assess risk factors and limitations of current systems and identify areas of opportunity for mitigation and improving team performance
Provide technical assessments of current and proposed methodologies for Enterprise and Wholesale Business Units Perform analysis of alternative and market research studies that provide data which aid in the selection of tools, technologies, solutions and methodologies
Interpret, implement and adhere to applicable and/or prescribed level technology standards, policies and directives
Collaborate with other technical leads, participate in problem-solving and root cause analysis efforts
Articulate, in writing and verbally, the impact of architecturally significant change requests
Maintain knowledge of current and emerging tools, technologies, solutions and methodologies
Provide subject matter expert support to Sales teams, Systems Engineers, other Systems Architects, and application teams
Provide detailed development cost, resource, and technology estimates for proposed solutions.
Ensure accurate and timely business and performance reporting process
Ensure appropriate business predictability across all infrastructure projects
Ensure the right service organisation structure to enable better client experience
Ensure the client-centric tools / systems are implemented, accurate and accessible to all stakeholders
Continuously develop and recommend internal client service models to align the business performance
Ensure that a process is in place for seamless handover between all divisions and client service
Effective budget management - The Solution Architect will be required to produce an work with commercial teams, planning and delivery teams to analysis the costs of the project, comparing the costs of the originally proposed solution presales vs the actual costs of the solution to be delivered to the customer, accounting for changes from self-build to 3rd party solutions, change of self-build mediums etc
The solution architect will be required to be actively involved during the project life-cycle, supporting the delivery teams as changes become necessary during delivery.
