Using our tracking system, the candidate will be responsible for identifying drawbacks and make appropriate improvements, in addition, the person will identify existing problems and implement appropriate solutions.
The role requires interactions with clients’ business analysts (or systems teams) to establish requirements for new enhancements. Analyse these requirements in order to build new business functions or enhance existing ones using T-SQL, to ensure that quality work is delivered in accordance with the client’s specification. For example, developing workflows (using our integrated workflow tool) to design business process flows, or develop customised screens.
Testing of various procedures and their interactions.
Resolve support queries that are logged on our “issue log” system. (The candidate will use and interpret existing stored procedures in order to resolve queries/errors).
Analyse and resolve any system errors originating from the database.
Writing of reports and creating report templates.
Data conversion, and data cleansing will be required at times. Knowledge of SSIS would be advantageous.
Liaising with our training department to document any new processes or changes to existing ones.