Accountabilities: Delivery - Lead multiple sprints. - Ensuring SCRUM artefacts are maintained and updated - Ensuring that sprints are running smoothly and corrective actions taken wherever appropriate. - Effectively communicate to project manager/delivery manager about the progress as well as blockages in the on-going sprints. - Ensuring all change governance and standards are adhered to - Ensuring code quality is maintained - Developing plans to ensure delivery of teams’ work. Transition to Agile
- Understand current development/delivery model and guide teams to adapt agile strategy. - Satisfactory resolution of issues raised during transition. - Support Project/Delivery Manager in planning and transition of releases. - Providing expert guidance and assistance to colleagues for successful transition
Leading others and business skills - Responsibility for supervising, co-ordinating, participating in,and accountable for sprints of teams located at different geographic locations. - Making effective use of resources during the sprint to ensure that business objectives are met and deliverables achieved to agreed time, cost and quality. - Familiar with the details of at least one business area and has experience of liasing with peers in that area - Is respected and consulted by business area peers and seen as a point of contact within the team - Experience in creating and maintain sprint artefacts. Delivery Capability
- Ability to maintain a dialogue in difficult situations - Experience in maintaining and supporting multiple sprints - Knowledge of major functions and features of workflow analysis tools - Resolves major problems and fluently applies escalation and notification procedures for incidents
Management
- Adapts style to contribute and enhance overall team performance and works effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers) - Experienced at leading or managing a variety of teams and projects. - Deals comfortably with ambiguity and uncertainty and is effective when working with unstructured teams, situations and environments - Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints Application Management
- Understands how service support applies to own technical function: - Has experience of incident & problem management disciplines - Has experience of maintaining configuration items, raising changes and planning releases - Has good operational knowledge of the service desk and incident systems - Has experience in developing and maintaining technical reference documents - Familiar with technical documentation standards, guidelines and best practices - Working knowledge of scripting/utility tool component, features and facilities Stakeholder Management - Can effectively manage and develop relationships with key decision makers and stakeholders to achieve successful outcomes - Uses stakeholder management strategy effectively and knows how to navigate the organisation - The ability to facilitate and negotiate with multiple parties to bring about agreement and resolution, even when position is not initially shared by others - Clearly and effectively communicates difficult or complex ideas clearly to stakeholders, peers and subordinates - Adapts style to contribute and enhance teams performance by working effectively with people across a wide range of disciplines and levels, both internal and external. Education and Experience Required
- Must have 3-5 years of agile practitioner experience. - Must have 3-5 years of experience as Scrum Master. - Knowledge or experience of other methodologies like RUP, Kanban etc. - Excellent communication skills in English in written and spoken form - At least 3 years’ experience working in an agile environment, preferably in a - variety of situations Knowledge & Skills: (Maximum of 6) - Prior background of application development using Java and web applications. - Experience in the delivery of multiple Application Development Projects from - strategy through to deployment. - Proven track record in Scrum Master role, - Understanding of other development methodologies like RUP. - Expert level skills in a relevant programming language(s) and relevant design - techniques. - A logical, analytical approach to problem solving and close attention to detail. - Experience in the financial industry delivering & supporting financial applications Competencies: (Maximum of 8 competencies) - Working with people - Coping with pressure and setbacks - Adhering to principles and values - Delivering results and meeting customer expectation - Writing and reporting - Analysing - Planning and organising - Following instructions and procedures