3 IT/Computer jobs in Cape Town on Job Mail

Analyst - IT Governance, Risk & Compliance (IT GRC)

Cape Town

1-year contract

Salary is negotiable between R427 228 and R671 593 for the 12-month contract term.

The Position:

In line with its commitment to sustainable growth and good governance, the university is seeking to employ an IT Governance, Risk & Compliance (IT GRC) Analyst in its Information & Communication Technology Services (ICTS) department on a 12-month, fixed-term contract basis. This role reports to the Senior GRC Manager in the IT Governance Support Services (GSS) division of the ICTS department.

The environment is results-driven and one where team members are trusted, supported, and empowered to grow, where healthy work-life balance is promoted, contributions are valued, and achievements are celebrated.

A hybrid, remote working model is on offer, and while occasional, onsite engagements at the Cape Town-based offices may be required, most of the work and engagements are conducted virtually.

The ideal candidate will: have excellent verbal, written and inter-personal communication skills with the ability to develop strong stakeholder relationships and manage expectations; be service-oriented and results-driven with a track record of delivery with attention to detail and within agreed timelines; have strong analytical thinking and problem-solving skills; be skilled at planning, time management and coordinating activities; demonstrate high levels of enthusiasm, initiative and adaptability; have a track record of accountability, taking ownership, following through on commitments and driving tasks through to completion; work well independently and as part of a closely-knit team, contributing toward the team’s performance and growth.

Purpose of the Position:

The IT GRC Analyst will play a pivotal role in supporting the senior GRC manager in maturing the IT GRC processes and practices by assisting with: (i) IT policies, procedures, and processes; (ii) IT Risk Management; (iii) Quality Assurance & Compliance Management: (iv) Testing of Controls; (v) Management Reports.

Main Duties and Responsibilities include:

• GRC Projects:
  • Assist with the scoping, planning, execution and monitoring of certain GRC-related projects.
• IT Governance:
  • Assist with the definition and implementation of Key Performance Indicators across the ICTS department;
  • Assist with the development of RACI matrices for various IT processes;
  • Assist with the development and documentation of IT-related policies and procedures.
• IT Risk Management for Operational & Project risks – periodic support of:
  • Identification & assessment of IT risks
  • Monitoring of the implementation of mitigating controls
  • Maintenance of the risk and issues register
• IT Quality Assurance & Compliance Management:
  • Support of internal audits and assessments against adopted standards (e.g. COBIT, ISO27001 etc.) to assist with compliance management and the improvement of IT / business processes.
  • Assist with quality assurance reviews of IT Projects, within the ICTS project office, against project management industry standards adopted.
  • Assist with documenting and performing Compliance review and testing procedures.
• IT Processes and Controls:
  • Support of the design and implementation of IT Processes and Controls within the ICTS department aligned with adopted standards and frameworks.
  • Assist with conducting reviews and monitoring compliance with approved business processes and control frameworks within the ICTS department.
• Internal / External Audits:
  • Co-ordination of activities required to fulfil the requirements of internal and external audits or assessments.
• Reporting:
  • Assist with the development of GRC-related dashboard reports.
  • Assist with the preparation and dissemination of GRC management reports.

Minimum Requirements:

• An Information Systems or IT-related qualification at a minimum NQF level 6 (National Diploma or Advanced Certificate).
• A minimum of 5 years’ relevant IT GRC experience in an enterprise (complex) environment.
• A thorough understanding of and experience in the use of:
  • the COBIT (IT Governance & Management) framework; and
  • an industry-recognised Risk Management framework
• Good English verbal and written, business communication skills
• Proficient in the use of the Microsoft Office suite.

Additional / Advantageous Requirements:

• One of the following certifications: M_o_R, CRISC, CGEIT or an IRMSA-endorsed Risk Management certification.
• COBIT Certification (IT Governance & Management Framework)
• Project Management skills and experience in the use of an industry-recognised Project Management methodology.
• Good presentation and facilitation skills.
• Strong planning, organising, and coordinating skills.
• inter-personal and relationship-building skills.
• Strong negotiation and influencing skills.

This is an opportunity for an experienced Business Analyst (BA) to be a part of an exciting journey as the university continues to explore and deliver innovative, quality ICT services to its students, academics, researchers, and broader stakeholder community.

Are you proactive, dynamic, motivated, and passionate about Business Analysis? Do you have a customer-centric and process view of systems and business? Are you well versed in requirements elicitation, analysis, assessment, and validation?

Our client is seeking to employ a Senior Business Analyst (BA) in its Information and Communication Technology Services (ICTS) department on a 12-month, fixed-term contract basis. A hybrid - remote working model is on offer with most of the work and engagements conducted virtually. However, the occasional in-person engagement may be required onsite at the Cape Town-based offices.

This is an opportunity to be part of a core team of BA’s reporting to the director of the IT Governance Support Services (GSS) Division within ICTS.

The environment is results-driven and one where team members are trusted, supported, and empowered to grow, where a healthy work-life balance is promoted, contributions are valued, and achievements are celebrated.

As an experienced business analyst, you will be exposed to a range of projects (e.g., Business Process Optimisation, Systems Development and Technology Infrastructure projects) and will engage with a diverse group of stakeholders ranging from technical teams to members of the Academic, Research and PASS departments as well as third-party Vendors.

The ideal candidate will:

• have excellent verbal, written and inter-personal communication skills;
• have a customer-centric focus with the ability to develop strong stakeholder relationships and manage expectations;
• demonstrate high levels of enthusiasm, initiative and adaptability;
• have strong analytical thinking and problem-solving skills;
• be skilled at time management and multi-tasking;
• have a track record of accountability, taking ownership, following through on commitments and driving tasks through to completion;
• have a track record of delivery with attention to detail, within agreed timelines;
• work well independently and as part of a closely-knit team, contributing toward the team’s performance and growth.

Responsibilities include:

• Requirement elicitation, analysis, and prioritisation
• Documentation of business, functional and non-functional requirements
• Stakeholder relationship management
• Conducting Enterprise analysis for Strategic initiatives
• Business process reviews and process mapping.
• Assisting with market assessments, feasibility studies and solution development
• Developing business cases
• Assisting in the Project Management and Systems Development Life Cycles: e.g.
  • stakeholder mapping.
  • risk assessment.
  • assisting in project scoping, planning and estimation.
  • assisting with solution designs and the development of prototypes and mock-ups.
  • assisting with quality control through the development of test plans, test packs and facilitation of user acceptance testing (UAT).

Minimum Requirements:

• An NQF Level 7 qualification (equivalent to a Bachelor’s / BTech Degree or Advanced Diploma) in Information Systems or a related IT Management qualification plus a minimum of 5 Years’ relevant BA experience in medium to complex projects; or
• An NQF Level 6 qualification (equivalent to a National Diploma or Advanced Certificate) in Information Systems or a related IT Management qualification, plus a minimum of 6 Years’ relevant BA experience in medium to complex projects.
• A thorough understanding of and proficiency in the Software / Systems Development Life Cycle (SDLC) process.
• Proficiency in the Microsoft Office suite with exposure to modelling tools such as BPMN, MS Visio, ARIS etc.
• Thorough understanding of and experience working within an industry-recognised project management methodology.

Additional Requirements:

• Industry recognised Business Analysis certification.
• Proven track record of serving as the liaison between business and technical development and delivery teams.
• Excellent English verbal and written business communication skills
• Strong inter-personal and relationship-building skills
• Strong negotiation and influencing skills
• Strong time management, multi-tasking and prioritisation skills