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Non Motor Claims Specialist

Manpower Group Saturday, 21 May 2022 2

Insurance - Other Insurance

Western Cape

FULL TIME

R22 000,00 - R26 000,00 (PER MONTH)

Job Specification
Company
Reference Number CPT001801/KB

Job Summary

REQUIREMENTS

ACADEMIC (DEGREE OR DIP)
Matric Certificate – essential
RE – highly advantageous
Higher Certificate in Short term Insurance -NQF 5 or Full Qualification NQF 4 – highly advantageous

MINIMUM OTHER TRAINING REQUIRED
Computer literate – Microsoft Word, Excel, and Outlook

MINIMUM YEARS OF FORMAL & INFORMAL TRAINING REQUIRED
1 - 2 Years relevant work experience in claims validations and settlement
Exposure to short term insurance claims administration – highly advantageous

COMPETENCIES REQUIRED
✓ Ability to function independently and under pressure
✓ Conflict resolution
✓ Excellent interpersonal and communication skills
✓ Assertiveness
✓ Deadline driven
✓ High attention to detail
✓ Proactive/ ability to use own Initiative/ Innovative
✓ Flexibility and adaptability to change.
✓ Computer literate.
✓ Effective Time management skills.
✓ Honesty, Integrity and reliability
✓ Team work
✓ Must be willing to complete studies (Insurance related)

JOB SPECIFIC INFORMATION
Key Performance Areas
✓ Validation of claims in line with checklist and SOP’s
✓ Appointment of necessary providers
✓ Authorizations\Settlement of claims
✓ Rejection of claims
✓ Processing payments within the turn-around time
✓ Payment confirmations to Brokers and Suppliers
✓ Assisting clients and brokers over the phone / email with claims and queries
✓ Complaints handling and resolution
✓ Liaising with Service Providers
✓ Liaising with brokers and clients

Key clients
Brokers, internal staff and managers, service providers & policy holders

***Please note only shortlisted candidates will be contacted***

Manpower Group

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Liabilities and Litigation Claims Specialist

Manpower Group Saturday, 21 May 2022 2

Insurance - Other Insurance

Gauteng

FULL TIME

R35 000,00 - R40 000,00 (PER MONTH)

Job Specification
Company
Reference Number CPT001800/KB

Job Summary

REQUIREMENTS
ACADEMIC (DEGREE OR DIP)
✓ Matric Certificate – essential
✓ Regulatory Exam
✓ Formal Degree in Law is preferred. Alternatively, a formal Degree in Risk Management or Short-Term Insurance
✓ Class of Business certification (Personal Lines & Commercial Lines) – Highly advantageous
✓ Must be compliant with FAIS Fit and Proper requirements with track-record of working unsupervised.

MINIMUM EXPERIENCE REQUIRED
✓ At least 5-10 years’ relevant work experience in claims validations and settlement (both in Motor and Non-Motor claims, as well as in both Personal Lines and Commercial Lines classes of business) or work experience in a law firm specializing in dispute resolution, litigation and insurance.
✓ At least 5 years’ experience in dealing with all aspects of Liability claims
✓ Experience in dealing with litigious matters
✓ Must be experienced and mandated to make claims settlement determinations for large losses and/ or complex commercial claims (R 2 million or higher)
✓ Work experience within a licensed short-term insurer, or Underwriting Manager
✓ Sound technical knowledge, understanding, and practical application of relevant short term insurance product wording, including niche products such as Marine and Engineering.
✓ Experience in complaints resolution (Regulatory and OSTI related)
✓ Review and approval of rejections
✓ Participation in operational claims management meetings with managers, brokers, and portfolio managers.
✓ Provide key guidance, advice, and recommendation for improvement in policy wordings
✓ Provide governance advice in terms of the relevant legislative and regulatory regime

COMPETENCIES REQUIRED
✓ Ability to plan and prioritise own time and work commitments to deliver timeous claims service within agreed turn-around times
✓ Ability to think independently and to work without supervision.
✓ Ability to take initiative and respond pro-actively and independently to situations to secure positive results
✓ Accepts ownership and accountability for one’s own actions and decisions
✓ Is open to learning opportunities and is committed to continuous self-development
✓ Ability to communicate openly, and with impact
✓ Ability to adapt one’s communication style and content to the audience and context.
✓ Ability to easily connect with others and develop professional relationships and partnerships with others
✓ Strong listening skills
✓ Demonstrate high levels of customer centricity and empathy
✓ Effective numerical skills and ability to think analytically with good attention to detail
✓ Ability to identify risks and trends in relation to liability claims.
✓ Solution based thinking
✓ High levels of self-perception (confidence, self-empowerment, optimism, self-respect)
✓ Ability to function independently, demonstrating good control and composure under pressure
✓ Must have high inner values of Honesty, Integrity and reliability

Key clients
Brokers, internal staff and managers, service providers, policy holders, and attorneys

***Please note only shortlisted candidates will be contacted***

Manpower Group

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Risk Surveyor

Manpower Group Saturday, 21 May 2022 1

Insurance - Other Insurance

Gauteng

FULL TIME

R30 000,00 - R40 000,00 (PER MONTH)

Job Specification
Company
Reference Number CPT001823/KB

Job Summary

Requirements
ACADEMIC
✓ Grade 12 or recognised equivalent
✓ NQF Level 5 SAMTRAC Qualification or Fire Prevention and Safety Strategies Qualification
✓ A qualification in Short Term Insurance will be highly advantageous.

MINIMUM OTHER TRAINING REQUIRED
✓ Computer literate – Microsoft Word, Excel, and Outlook. Good report writing skills are required and will be assessed.

MINIMUM YEARS OF FORMAL & INFORMAL TRAINING REQUIRED
✓ Relevant work experience within the Fire Brigade Services or similar Fire Prevention and Health & Safety Industry/ Services
✓ Relevant work experience within a licensed Insurer/ Risk Carrier/ Corporate Underwriter
✓ Experience or Exposure in Short Term Insurance Underwriting – highly advantageous

COMPETENCIES REQUIRED
✓ Effective Communication skills and ability to sufficiently transfer information and observations in a report format
✓ Ability to think analytically with a strong aptitude to detail
✓ Critical observational and interpretational skills
✓ Conceptual thinking
✓ Logical reasoning as well as planning/organisational skills
✓ Ability to make informed decisions
✓ Ability to manage own time without the constraints of micro management
✓ Resilience and adaptability within fluctuating environments
✓ Ability to build value adding interpersonal relationships with colleagues, managers and brokers
✓ Ability to operate within a team environment
✓ High levels of customer service orientation
✓ High levels of self-perception (confidence, self-empowerment, optimism, self-respect)
✓ Demonstrate high levels of accountability
✓ Must share core values of being driven, reliable, caring, honest, act with integrity, having a positive attitude.

Key clients
Brokers, internal staff, managers and executives, policy holders

***Please note only shortlisted candidates will be contacted***

Manpower Group

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iTOO Underwriter - Mozambique

Humankind Saturday, 21 May 2022 1

Insurance - Other Insurance

South Africa

FULL TIME

Job Specification
Company
Reference Number HC000975/G

Job Summary

We are looking for someone to manage and champion the Joint Venture in Mozambique, which ITOO initiated just over 2 years ago by being:

ITOO’s EXPERT on the ground, to develop our specialist products in the Market with key brokers and Hollard
Keen on a new adventure – which will involve a 3-4 year assignment based in Maputo
A self-starter who is able to think strategically and operate at multiple levels – working with the Local Partners on Specialist Risks relevant for the market
Having an understanding of iTOO’s product range will be beneficial to the Partnership (Sales, Underwriting, Claims)
Have 5+ years commercial lines underwriting experience and willing to learn new specialed product lines
The successful candidate will have 3-5 Years Management and Strategic Leadership experience
Our Expert will need to become entrenched in the local market, with a willingness to learn a new culture and language – Portuguese speaking is an advantage
Have all round exposure to Business Development, Strategy and Reinsurance

Humankind

Company

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Broker Assistant

Humankind Saturday, 21 May 2022 1

Insurance - Other Insurance

Cape Town

FULL TIME

Job Specification
Company
Reference Number HC001025/TS

Job Summary

Minimum Requirements:

FAIS Compliant (Commercial)
Matric certificate
Minimum of 1-3 years’ relevant commercial underwriting and/or sales support experience in the short-term insurance industry
Technical Short-term insurance knowledge - Commercial

Responsibilities:

Application of underwriting policy
Compiling quotations with suggested rate or pricing on behalf of broker consultant
Manage administrative documentation (detailed records)
Build and maintain good working relationships internal and external
Recording details of transactions
Handling broker queries verbal and written
Ensure FAIS compliance
Maintaining service level agreement deadlines
Technical insurance knowledge input
Administration of welcome packs to new brokers
Organising of brokers consultants’ diaries
Distribution of month end reporting

Competencies:

Policy, product and systems knowledge
Planning and organizing skills
Problem solving and analysis
Interpersonal skills
Computer literate and excel skills
Team player
Good communication skills (verbal and written)

Humankind

Company

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Insurance Key Accounts Consultant

Time Personnel Saturday, 21 May 2022 1

Insurance - Other Insurance

Stellenbosch

FULL TIME

Job Specification
Company
Reference Number CPT002119/Meg

Job Summary

REQUIREMENTS

Matric, relevant qualifications advantageous and efficient in MSOffice
Experience as an Insurance Broker with a good understanding of Insurance Claims procedures
Sales experience within the Insurance environment
A committed Team player with experience within the residential property sector
Focussed on resolving problems and taking ownership of finding solutions.
Develop strategies to enable the customer to be treated as an individual
Self-motivated, with high energy and enthusiasm
Pragmatic, creative approach to problem solving, with emphasis on fast and practical solutions.
Experience of dealing with Directors / Stakeholders in a courteous and helpful way by keeping them advised of progress and offering them a solution to their problem

DUTIES

Extensive liaison with the head of all properties and buildings explaining the benefits of using their preferred Insurance supplier
Making yourself available to be the front face for all insurance dealings across all buildings
Building and maintaining relationships with Property Managers and some Directors of resident’s associations
Acting as liaison/referral contact for insurance queries
Providing admin support to the Branch Manager and claims handling team
Liaising with insurance brokers, clients, and directors of manged blocks to provide information requested
Collecting & updating information relating to claims
Providing claims support
Checking internal systems to ensure there is buildings insurance, director and officers’ insurance for each location managed, and establishing if engineering insurance is required
Working with preferred broker ensuring all insurances are managed by them and arranging any new policies
Training will be given on how to use Google image searching and instructions on how to highlight potential Cladding, Render, Flat Roofs, or Grade Listing to property managers and broker
Obtain contact details of directors of blocks of flats to complete quotation request forms for new insurance quotations and copies of existing insurance
Issuing insurance client packs to directors
Develop a system to monitor new business secured by Urang so contact can be made about the insurance.
Updating STG when business is lost and to whom
Management of UK insurance claims from initiation to conclusion
Other insurance related activities, as required

Salary: R dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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Time Personnel

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PORTFOLIO ADMINISTRATOR - PROPERTY (DURBANVILLE)

MPRTC Recruitment Saturday, 21 May 2022 2

Insurance - Clerical Insurance

Western Cape

FULL TIME

Job Specification
Company
Reference Number CT003807/CC

Job Summary

Requirements:

NQF 4 or working towards completing your NQF 4
At least 2 years of experience in a similar position
Experience with rentals
Experience with PayProp
Computer literacy: Red Rabbit, Payprop, Excel, Google docs

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

MPRTC Recruitment

1997

P.O. Box 4075

31-50

Recruiter

www.mprtc.co.za

About

MPRTC Recruitment is a BEE Level 4 concern that has been operating since 1997 with offices based in Nelspruit, Witbank, Cape Town and Natal. With a team of 25 recruitment and support consultants, we have remained the choice for Recruitment in our areas. With today’s current demand for highly qualified and skilled talent, we have implemented a sound network to enable us to source and place staff on broader geographical scale, and currently successfully recruit for organisations in Gauteng, Limpopo, Mpumalanga, KwaZulu Natal, North West, Free State, Western Cape, Eastern Cape, Northern Cape, and Southern Africa. Additional to the Permanent Staffing, we also have a Temporary Staffing division, which allows extensive coverage in all areas of the market. We pride ourselves in the rapid growth we have experienced since opening, and in the attention We pride ourselves in the rapid growth we have experienced since opening, and in the attention to detail that we have maintained with drawing candidates with the necessary qualifications, skills and experience and placing them to match our client’s staffing needs. ·Our team of qualified recruiters have a sound understanding of multiple industries and sectors and can therefore provide specialised as well as generalist recruitment services. · With the many years in the recruitment industry, we are able to provide Executive Search services, as well as Head Hunting. · Currently we provide recruitment services to clients in Mpumalanga, Gauteng, Limpopo, KwaZulu Natal, North West, Free State, Western Cape, Eastern Cape, Northern Cape and Southern Africa. · We advertise on your behalf using a variety of media on a national basis to draw the best possible talent, receive all the advertising response and thereby, saving you valuable time and money. · We ensure thorough recruitment procedures: response handling, background screening, reference checking, and verification of qualifications. · Psychometric testing can be arranged as an additional service. · Last, but not least, we pride ourselves in providing you with, not only fast and efficient service, but with the right candidate suited for the position.

Apply Now

DRC Senior Corporate and Commercial Underwriter (insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 17

Insurance - Insurance Advisor

South Africa

FULL TIME

Job Specification
Company
Reference Number MTE1

Job Summary

CONGO
Permanent
Highly Negotiable

Insurance - DRC Senior Corporate and Commercial Underwriter

Senior Corporate and Commercial Underwriter

Our Client is an international insurance group operating in various territories throughout Africa. they are a highly respected group that is recognized for service excellence in African and International Markets. The group is experiencing expansion across the continent and will hire outstanding individuals to continue the planned growth strategy. Economically strong and experiencing incredible growth , our client is establishing a firm foot print in the DRC.

The position requires you to be based in Kinshasa in the Democratic Republic of Congo (DRC) and report directly to the CEO of that country.

You will act as a senior member of Our Client and International Insurance group with their head office based in South Africa, writing business emanating from the DRC, working to achieve sustainable, profitable targets with a strong emphasis on service. You will act as lead underwriter working across a range of specialist products including AAR, Engineering, CAR, Construction, Renewables, etc. while using your client facing market presence to trade with brokers, risk managers and international insurers and reinsurers across regions.

Your role will see you as the ultimate referral point for your team on technical issues and pricing, you will also be responsible for training, coaching and developing colleagues on technical and development matters.

You will report to and have the support of the Head office technical underwriting team based in South Africa.

Core Tasks:

Negotiating and pricing underwriting risks
Renewal of business
Negotiate renewals with Brokers / Clients / Reinsurers
Raising debits and credits
Assist with Credit Control
Liaison / negotiation with Reinsurers on Facultative business and obtaining quotations and placement of Reinsurance.
Liaison with Brokers / Clients
Bulk business negotiations with Brokers or Corporate Clients
Requesting and implementing and monitoring of surveys
Rating and structuring of Corporate Clients
Negotiating tender documents
Negotiate and pricing global program business and arranging of Reinsurance or Co-insurance support
Develop and arranging specialized covers and risks
Smoothly managing your division on a day to day basis.
Screening and distribution of incoming mail.
Ensure accuracy of outgoing documentation is up to company standards.
Facilitating the timeous renewal of policies.
Assisting and overseeing the running of the credit control department.
Liaising and building relationships with Brokers / Clients.
Liaising with and assisting the Global Accounts & RI departments at Head Office with queries on all Global Accounts and re-insurance placements.
Facilitate and assist with queries from the Underwriting, Claims, Marketing, re-insurance and accounts departments.
Assist with arranging facultative re-insurance when required.
Negotiate renewals with Brokers / Clients / Re-insurers.
Provide assistance to HR with new appointments and interviews.
Develop, implement and monitor administration processes to ensure efficient policy administration.
Monitoring and Assisting with commission payments to Brokers and agents.
Monitoring and Assisting with all outgoing re-insurance payments.
Responsible for monthly reporting on underwriting, budgets, Loss ratios and the like to the Executive Committee management meetings.
Assist with commission negotiations.

Relevant market experience of minimum 5 years is a requirement. Candidates applying for this position needs to be disciplined, presentable, self-motivated and possess strong time management skills. Work is driven by an internal system and requires an analytical mind.

Highly lucrative remuneration packages including assistance with housing, travel , and associated requirements

Posted 2016-06-22

AtripleA recruitment & temps

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Sales - Call Centre Agents (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 52

Insurance - Insurance Advisor

South Africa

FULL TIME

Job Specification
Company
Reference Number NTQ%3D

Job Summary

Menlo Park
Permanent
R6995

Sales Call Centre Agents

Insurance

Our Client in the Insurance Industry is seeking Call Centre Agents - Sales to join their team in Menlo Park, Pretoria.

Should you meet the above requirements, please email your CV to hilda@aaaa.co.za with copy of ID, qualifications and latest payslip

Purpose Statement of the Position:

To generate sales according to target - Call Centre Sales Agent

1. Market products and achieve sales target
• Sell policies (out bound)
• Apply product knowledge
• Capture policy on system
• Attend to client queries
• Process amendments on policies
• Responsible for own policy retention

2. Fit and Proper Requirements
• Adhere and comply to FSB board notice in terms of FAIS

Requirements Knowledge and Skills

1. Formal Education

Matric
Call Centre Certificate

2. Technical/Legal Certification

RE 5 (Advantage)
Registration as an Employee Representative (Advantage)
Recognised qualification as per FSB (Advantage)3. Experience
1 Years' Experience as a call centre agent (outbound)
Insurance Industry

Competencies

4. Knowledge

Legislation
Life Insurance Industry

5. Skills

Communication Verbal and Written
Computer
Telephone Etiquette
Sales Driven
Ability to deal with various people

6. Attributes

Confidence
Assertiveness
Positive and Self-Motivated
People Centric
Accuracy
Team Player

Salary: R6 995.00 per month as the basic.

Commission can be earn once a target of 160 sales per month is confirmed

Benefits include medical, provident, group risk life insurance

Posted 2016-12-16

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Recruitment Consultant (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 78

Insurance - Insurance Advisor

Pretoria

FULL TIME

R5 000,00 - R20 000,00 (PER MONTH)

Job Specification
Company
Reference Number NDc%3D

Job Summary

Pretoria East - Brummeria
Permanent
R5000-R20000

Recruitment Consultant

Insurance Indusry

NB: ONLY EMAIL APPLICATIONS

AtripleA Recruitment is expanding rapidly and we seeking the following professionals: Insurance Industry - Recruitment Consultant

* No Desk Fees

* No Rollover Target

* No Cold Calling

Basic Salary + best commission structure in the country, based Brummeria, Pretoria APSO membership will be beneficial.

Should you meet the above requirements, please email your CV to ferdi@aaaa.co.za with copy of ID, qualifications, latest payslip and 3 Month proof of placements or call 0829212439

Pretoria - Own vehicle essential

Assisting clients with flexible / temporary staffing solutions on daily basis
Managing and running the temp department
Sending of quotations to clients for required temporary staff
Negotiating fees with clients and sending out terms
Ensuring that all clients have a signed and updated contract
Sourcing and selecting of candidates for job specifications received from clients
Conducting face to face interviews with candidates
Typing up candidates profiles and ensuring all details are correct
Conducting confidential working references on candidates and typing up and sending through to clients
Qualification, ITC and Criminal checks
Setting up interviews with clients
Maintaining and updating client and candidate database
Client visits
Temp documentation - ensuring candidate has a sign contracts and that all supporting documentation is accurate (bank details, tax details)
Ensuring that all documentation is updated on in-house system
Calculating of timesheets and sending through to manager for invoicing and payment of pay slips
Sending out invoices and following up on outdated invoices

Requirements:

Senior Certificate
2-3 years' work related experience
Recruitment in the Insurance Industry
Fully bilingual in Afrikaans and English
Own reliable vehicle and valid driver's license
Computer literate
No Cold calling and NO rollover targets
Target driven
Perform well under pressure
Sales/target proven track record

Salary: R 5 000 - R 20 000 + commission

Posted 2016-12-18

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Office Administrator (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 46

Insurance - Insurance Advisor

Bethlehem

FULL TIME

Job Specification
Company
Reference Number MzA%3D

Job Summary

Bethlehem, Free State.
Permanent
R15000

Our client in the Insurance industry is seeking OFFICE ADMINISTRATOR to join their team in Bethlehem, Free State.

Should you meet the above requirements, please email your CV to hilda@aaaa.co.za - Copy of ID, qualifications and latest payslip

Job Description:

1. Render client services
• Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
• Update client personal details and AIMS notes
• Provide correct and accurate advice to clients on products and services (TCF)
• Inform clients and update changes to their policy (TCF)
• Liaise with relevant departments to gather information to resolve clients' queries
• Maintain required business retention rate
• Handle all complaints and enquiries
• Escalate complaints to Office Manager and Complaints Handling Officer
• Follow complaints procedure
• Handle all incoming calls and walk-in clients

2. Administrate Claims
• Verify claims documents as per standard procedure
• Assist clients with the completion of claim forms
• Submit all claims received to Head office
• Submit any outstanding documentation as per Head Office request
• Keep claims register up to date

3. Advise clients on cancelations
• Advise the client of the process and disadvantages of cancelation
• Retain the policy by proposing different options (loan, partial surrender paid up)
• Inform relevant Sales Manager of the intended cancelation for retention
• As per clients request follow the standard cancelation procedure

4. Administrate demutualization process
• Capture client information
• Inform clients of status of their shares
• Update clients information on Aims systems
• Register and forward to Head office

5. Office Administration
• Manage mail and fax
• Prepare statistical reports
• Communicate with office manage with regards to office logistics

6. Documentation and filing procedures
• Keep record systems up to date
• File and keep documentation for a period as required by the legislation

7. Process and administrate application forms
• Check and validate application forms for quality control
• Follow the capturing procedure
• Send incomplete applications back to Office Managers
• Process application form on system
• Follow up on outstanding documentation with Office Manager
• Liaise with New Business department on outstanding and provide feedback to Office Managers
• Email scanned successful application forms to New business department
• Capture a minimum of required policies per day

8. Send captured application forms to Head Office for archiving
• Register successful applications
• Send the original application form for tick off process
• Follow up on all outstanding requirements from tick off

Requirements:

Matric

Technical/Legal Certification

Recognised Qualification as per the FSB
RE 5
Registration as an Employee Representative (FSB)

Experience

2 Years' Experience in the Insurance Industry;
1 Year Client Services
1 years' experience in data capturing
1 Years' experience in: Category A, B, C and retail pension benefits (Advantage)

Salary: R15 000-00 ctc per month

EE Position

Posted 2017-01-12

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Commercial Insurance Broker (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 10

Insurance - Insurance Advisor

South Africa

FULL TIME

Job Specification
Company
Reference Number OTg%3D

Job Summary

Maputo, Mozambique
Permanent
4 K USD (highly negotable), bonus and profit scheme earnings

Our client in the Insurance industry is seeking a Commercial Insurance Broker to join their team in Maputo Mozambique. We are inviting applicants / suitably qualified persons to apply.

Should you meet the above requirements, please email your CV to hilda@aaaa.co.za - Copy of ID, qualifications and latest payslip

Group History:

The company is one of Angola's largest insurance broker and is establishing operations in Mozambique, Equatorial Guinea and the Democratic Republic of Congo.
It represents a number of multinational clients and the international brokers.
The group is expanding into emerging markets and the successful candidate will join an experienced dynamic network and work closely with the international brokers with which the group is partnered.

Duties:

Dealing with international brokers and multi-national clients
Handling the placement of risks into the Mozambican insurance market
Attaining and managing insurance portfolios for regional and national clients
Overseeing the day to day operations of the company
Ensuring high service levels are delivered and maintained

Skills and Experience:

3 years Insurance experience in Commercial non-life insurance
The ability to work with international insurance brokers and assemble insurance structures
The ability to work with and manage a team of staff 2 insurance staff and 2 support staff
Any foreign language (French, Portuguese and Spanish) will be considered very positively
Would suit young, independent SA citizen able to relocate with suitable insurance and brokering experience (preferably with reinsurance)

Situated: Maputo Mozambique

Salary: 4 K USD (highly negotable), bonus and profit scheme earnings

Posted 2017-01-19

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Insurance Office Administrator (insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 31

Insurance - Insurance Advisor

South Africa

FULL TIME

Job Specification
Company
Reference Number ODA%3D

Job Summary

Silver Oaks
Permanent
R12000

Our well established client in Silver Lakes (Insurance firm) is urgently seeking a professional, confident and dilligent Insurance Office Administrator to join their team.

Should you meet the above requirements, please email your CV to adminb@aaaa.co.za - Copy of ID, qualifications and latest payslip

2 years' plus experience in administration - Life Insurance
Bilingual - AFRIKAANS and English
Computer literate - MS Office including Word, Excel, Outlook, PowerPoint
Preferably non smoker
Open to age

Based in Silver Oaks, Silver Lakes

Working hours - 08:00 to 16:30

Salary - R12 000.00 gross per month (no benefits currently)
•Posted 2017-01-30

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Client Services Administrator (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 38

Insurance - Insurance Advisor

Mthatha

FULL TIME

Job Specification
Company
Reference Number NzM%3D

Job Summary

Mthatha, Eastern Cape
Permanent
R15000

Our client is seeking a CLIENT SERVICES ADMINISTRATOR to join their team inMthatha / Umtata, Eastern Cape

Should you meet the above requirements, please email your CV to hilda@aaaa.co.za with copy of ID, qualifications and latest payslip

Responsibilities:

1. Render client services
• Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
• Update client personal details and AIMS notes
• Provide correct and accurate advice to clients on products and services
• Inform clients and update changes to their policy
• Liaise with relevant departments to gather information to resolve clients' queries
• Maintain required business retention rate
• Handle all complaints and enquiries
• Escalate complaints to Office Manager and Complaints Handling Officer
• Follow complaints procedure
• Handle all incoming calls and walk-in clients

2. Administrate Claims
• Verify claims documents as per standard procedure
• Assist clients with the completion of claim forms
• Submit all claims received to Head office
• Submit any outstanding documentation as per Head Office request
• Keep claims register up to date

3. Advise clients on cancelations
• Advise the client of the process and disadvantages of cancelation
• Retain the policy by proposing different options (loan, partial surrender paid up)
• Inform relevant Sales Manager of the intended cancelation for retention
• As per clients request follow the standard cancelation procedure

4. Administrate demutualization process
• Capture client information
• Inform clients of status of their shares
• Update clients information on Aims systems
• Register and forward to Head office

5. Office Administration
• Manage mail and fax
• Prepare statistical reports
• Assist with data capturing when required
• Encourage clients to complete the survey

6. Fit and Proper Requirements
• Adhere and comply to FSB board notice in terms of FAIS

7. Documentation and filing procedures
• Keep record systems up to date
• File and keep documentation for a period as required by the legislation

Formal Education

Matric

Technical/Legal Certification

Recognised Qualification as per the FSB
RE 5
Registration as an Employee Representative (FSB)

Experience
• 2 Years' Experience in the Insurance Industry;
• 1 Year Client Services
• 1 Years' experience in: Category A, B, C and retail benefits (Advantage)

Knowledge
• Legislation
• Insurance Products

Skills
• Communication
• Computer
• Telephone Etiquette
• Interpersonal Skills

Attributes
• Friendly
• Professional
• Empathy

Other Special Requirements
• Must be client orientated

Salary: R15 000-00 ctc per month

EE:

Closing Date: 17 February 2017

Posted 2017-02-07

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Forensics Investigation Specialist (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 26

Insurance - Insurance Advisor

Durban

FULL TIME

Job Specification
Company
Reference Number Nzg%3D

Job Summary

Durban
Permanent
R27000 CTC per month

Our client is seeking a Forensics Investigation Specialist. The position is based in Durban and must be able to travel throughout the region. We are inviting applicants / suitably qualified persons to apply.

Should you meet the above requirements, please email your CV to hilda@aaaa.co.za - Copy of ID, qualifications and latest payslip

Purpose: To identify and investigate fraud and irregularities

Main Outputs and Responsibilities:

Contribute to the efficient and effective functioning of Forensics
Maintain efficient and effective operations in Forensics
Maintain and update the Forensics Register
Provide guidance and advice to staff on any issues related to forensics
Interpret trends on matters investigated and recommend appropriate, corrective and preventative measures(TCF)

Identify fraudulent activities and irregularities:

Identify and analyse risk areas
Identify modus operandis/trends and advice manager on changes to procedures if required
Report risk areas such as brokers, policies, agents, permanent staff, etc.) to Forensics manager

Investigate fraudulent activities and irregularities:

Attend to internal and external investigations into allegations of fraud or improper conduct on a case by case basis required with our client
Investigate actual information on an identified case
Gather information and proof related documents related to an identified case
Compile a report with suggestions on corrective action, findings and outcomes
Liaise with justice system if it is required

Attend to general forensics administration:

Maintain files and record keeping system
Update in-house system throughout investigation process

KNOWLEDGE & SKILLS

Education:

Forensics Diploma/Degree/B-tech / Relevant

Technical / Legal Certification:

Forensics Investigation Certification(Advantage)
Association of Certified Fraud Examiners(ACFE) an advantage

Knowledge:

Legislation: LTIA , FAIS , FICA, Companies (not limited)

Experience:

2-3 years' forensics experience
2 years Insurance Experience

Posted 2017-02-06

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Administrator: Forensic Investigations (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 19

Insurance - Other Insurance

South Africa

FULL TIME

Job Specification
Company
Reference Number MTE2

Job Summary

Menlo Park
Permanent
R18000

Our client in the Insurance industry is seeking Administrator: Forensic Investigations to join their team in Pretoria East.

Should you meet the above requirements, please email your CV to cathy@aaaa.co.za - Copy of ID, qualifications and latest payslip

Responsibilities:

Attend to general administration:

Receive affidavits from client services department
Register affidavits on investigation register
Notify responsible Sales Manager on any fraudulent activities in their area
Obtain policy application forms from system for a particular investigation case
Update in-house system throughout the process of investigation
Prepare refund request form (event of refund recommendation)
Request necessary documentation from client if necessary (i.e. banking details)
Create and maintain files and record keeping system
Handle all telephonic calls and responses effectively and efficiently (TCF)

Attends to Replacement Officer functions

Receive and provide replacement documents (RPAR)
to Sales Managers and intermediaries and replaced insurer
Handle the replacement queries
Communicate with replacing Life Insurer when
Submit written representations by Intermediaries in case of non-compliance
Request necessary documentation from client if necessary (i.e. banking details)
Create and maintain files and record keeping system
Handle all telephonic calls and responses effectively and efficiently (TCF)

Requirements:

Matric
Forensics Diploma/certificate
Forensics Investigation Certification
1-2 years forensics experience
1-2 years Insurance Experience

Knowledge

Legislation: LTIA, FAIS, FICA, Companies Act (not limited)

Salary: R18 000.00 CTC per month

Posted 2017-02-09

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Travel Insurance Sales Consultant (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 34

Insurance - Insurance Advisor

Johannesburg

FULL TIME

Job Specification
Company
Reference Number MTM0

Job Summary

Johannesburg
Permanent
Marked Related

Our client in the Insurance sector position requires a competitive sales representative who will be responsible for increasing revenue by servicing existing clients and sourcing new clients.

Purpose:
• Market products to existing and new clients
• Meet personal and team sales targets

Accountabilities:
• Maintain current customer relations, and identify new customers/opportunities to grow the business and increase the client's market share
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly call schedules, and monthly and annual regional sales and market analyses
• Resolve customer complaints by investigating problems, developing solutions and making recommendations to management
• Maintain professional and technical knowledge by attending training workshops, reviewing professional publications, establishing personal networks and participating in professional societies
• Contribute to team efforts by accomplishing personal and team results
• Conduct regular product and system training to the existing and new clients
• Secondary support structure to clients by providing an intermediary and advice service as defined in the FAIS Act
• Communicate internally with our internal stakeholders and external stakeholder alike
• Adhere to all Internal Company policies
• Monitor competitors by gathering marketplace information on products and pricing

Candidate Requirements
• RE5 (regulatory examination for Representatives in terms of the FAIS Act).
• FAIS credits (60 FAIS credits).
• Matric or equivalent.
• Sales and marketing qualification will be an advantage.
• Minimum 5 years experience in the travel insurance trade.
• Strong communication (verbal and written), negotiation, interpersonal and presentation skills.
• Work under pressure in a high volume, fast paced sales and customer service environment.
• Target driven
• Ability to build sustainable relationships with clients.
• Problem solving skills.
• Reliable transport.
• Work effectively in a team environment.

Required Skills
• Sales and key account management.
• Strong negotiation skills on all levels.
• Advanced Microsoft Office skills.
• Self-starter and motivator (self-management)
• Strategically orientated.

Posted 2017-06-27

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Client Services Administrator (Long term insurance experience)

AtripleA recruitment & temps Saturday, 21 May 2022 13

Insurance - Insurance Advisor

South Africa

FULL TIME

Job Specification
Company
Reference Number MTQ0

Job Summary

Kimberly
Permanent
R16000

Client Services Administrator_Long term insurance experience

Location: Kimberly

Salary: R16 000 p.m

Our client in the insurance sector is looking for a Client Services Administrator to provide professional first line support to clients and sales support.

Specifications:
• Render client services
• Administrate claims
• Advice clients on cancellations
• Administrate demutualization process
• Office Administration
• Fit and proper

Requirements:
• Matric
• RE5 (Representatives)
• 1 years' client services
• 1 Years' experience in: Category A, B, C and retail benefits

Send your CV and latest payslip to vicki@aaaa.co.za

AtripleA Recruitment and Temps

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Posted 2017-07-10

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Sales Call Centre Agents (Long term Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 61

Insurance - Insurance Advisor

Pretoria

FULL TIME

Job Specification
Company
Reference Number MTUz

Job Summary

Pretoria
Permanent
R7 400 p.m (commission earning and benefits)

Sales Call Centre Agents_Long term Insurance

Location: Menlo Park, Gauteng, South Africa

Salary: R7 400 p.m (commission earning and benefits)

Purpose Statement of the Position:

To generate sales according to target - Call Centre Sales Agent

Market products and achieve sales target
• Sell policies (out bound)
• Apply product knowledge
• Capture policy on system
• Attend to client queries
• Process amendments on policies
• Responsible for own policy retention

Fit and Proper Requirements
• Adhere and comply to FSB board notice in terms of FAIS

Requirements Knowledge and Skills

Formal Education
• Matric
• Call Centre Certificate
• RE 5
• Registration as an Employee Representative
• Recognized qualification as per FSB
• 1 Years' Experience as a call center agent (outbound)
• Insurance Industry

Competencies

Knowledge:
• Legislation
• Life Insurance Industry

Skills:
• Communication Verbal and Written
• Computer
• Telephone Etiquette
• Sales Driven
• Ability to deal with various people

Attributes:
• Confidence
• Assertiveness
• Positive and Self-Motivated
• People Centric
• Accuracy
• Team Player

Send your CV and latest pay slip to admin@aaaa.co.za

AtripleA Recruitment and Temps

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Posted 2017-08-11

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Claims Processor (Insurance)

AtripleA recruitment & temps Saturday, 21 May 2022 32

Insurance - Insurance Advisor

Pretoria

FULL TIME

Job Specification
Company
Reference Number MTc2

Job Summary

Pretoria
Permanent
R36 p.h

Clerk: IL Claims Processor_Temporary Assignment

Location: Pretoria

Salary: R36 p.h

Our client in the long term insurance industry in seeking a Claims Processor to process withdrawals and maturity claims.

Responsibilities:

1. Processing of investment claims:
• Check if the claimant is a correct claimant on the policy
• Check if the policy is due to be paid on the particular month
• Verify if all premiums where received
• Processing maturity, cash provider, cash back, school fund claims within 48hrs of receipt
• Prepare for claims approval process
• Liaise with Section Leader where necessary (disputed claims)
• Liaise and follow up with relevant stakeholders on outstanding claims
• Refer dispute claims to Section Leader
• Update the clients details on the system
• Update AIMS notes

2. Assist walk-in clients:
• Receive claims from walk-in clients (Funeral, Cash Backs, and Cash Providers, School funds, Life covers, 4sure and Legacy policies)
• Assist walk-in clients with any claims submission, queries/complaints
• Submit claims to clerk administrator to register the claims
• Liaise with branch offices if they will be receiving outstanding documents from the clients who submitted claims at Head Office

3. Follow up on outstanding investment claims:
• Follow- up on outstanding claims documentation/investigation (All old and new claims received)
• Update AIMS notes and e-mail branches
• Do bi-weekly follow-ups on the correspondence
• Give inputs to Section Leader on the finalization of claims without the outstanding document or to defer a claim

4. Reconcile information received, processed and finalised
• Compile monthly individual statistics
• Compile reports as requested by managers
• Compiling all branch registers month end (Death & Withdrawals), making sure all branches captures claims correctly, making follow ups on a weekly basis, confirming with all branch managers.
• Compiling all Head Office Registers (Withdrawals and Maturities).

Requirements:
• Matric
• NQF 3 in Insurance
• 1 years' experience life insurance

Posted 2017-09-08

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