Job Summary
Reputable Financial Services giant with Head Office based in Johannesburg urgently seeks to employ a Claims Broker in Ladysmith.
The Claims Broker will be required to handle all aspects of Insurance claims for clients including relevant documentation, liaising with insurance company and advising clients.
Responsibilities:
- Achieve net profit growth for business
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
- Provide sales support efficiencies and services in order to ensure retention of clients
- Ensure client query responses are of high quality by monitoring client delivery constrains and escalate exceptions to manager
- Handle all aspects of Insurance claims for clients including relevant documentation, liaising with insurance company and advising clients
- Comply with governance in terms of legislative and audit requirements
- Ensure timely completion of general administrative tasks during execution of insurance claims to provide accurate and quality deliverables
- Provide timeous and accurate Management Information
- Manage own development to increase own competencies
Additional Requirements:
- Must have Commercial and Personal Lines
- Must have Short Term Insurance experience
- Must be fully FAIS compliant
- Minimum Qualification: Grade 12
- Experience: 2 years related experience
The role will be filled in line with the transformation requirements of the business - Affirmative Action
