AtripleA Recruitment is expanding rapidly and we seeking the following professionals: Insurance Industry - Recruitment Consultant
* No Desk Fees
* No Rollover Target
* No Cold Calling
Basic Salary + best commission structure in the country, based Brummeria, Pretoria APSO membership will be beneficial.
Should you meet the above requirements, please email your CV to ferdi@aaaa.co.za with copy of ID, qualifications, latest payslip and 3 Month proof of placements or call 0829212439
Pretoria - Own vehicle essential
Assisting clients with flexible / temporary staffing solutions on daily basis
Managing and running the temp department
Sending of quotations to clients for required temporary staff
Negotiating fees with clients and sending out terms
Ensuring that all clients have a signed and updated contract
Sourcing and selecting of candidates for job specifications received from clients
Conducting face to face interviews with candidates
Typing up candidates profiles and ensuring all details are correct
Conducting confidential working references on candidates and typing up and sending through to clients
Qualification, ITC and Criminal checks
Setting up interviews with clients
Maintaining and updating client and candidate database
Client visits
Temp documentation - ensuring candidate has a sign contracts and that all supporting documentation is accurate (bank details, tax details)
Ensuring that all documentation is updated on in-house system
Calculating of timesheets and sending through to manager for invoicing and payment of pay slips
Sending out invoices and following up on outdated invoices
Pretoria Permanent R7 400 p.m (commission earning and benefits)
Sales Call Centre Agents_Long term Insurance
Location: Menlo Park, Gauteng, South Africa
Salary: R7 400 p.m (commission earning and benefits)
Purpose Statement of the Position:
To generate sales according to target - Call Centre Sales Agent
Market products and achieve sales target • Sell policies (out bound) • Apply product knowledge • Capture policy on system • Attend to client queries • Process amendments on policies • Responsible for own policy retention
Fit and Proper Requirements • Adhere and comply to FSB board notice in terms of FAIS
Requirements Knowledge and Skills
Formal Education • Matric • Call Centre Certificate • RE 5 • Registration as an Employee Representative • Recognized qualification as per FSB • 1 Years' Experience as a call center agent (outbound) • Insurance Industry
Competencies
Knowledge: • Legislation • Life Insurance Industry
Skills: • Communication Verbal and Written • Computer • Telephone Etiquette • Sales Driven • Ability to deal with various people
Attributes: • Confidence • Assertiveness • Positive and Self-Motivated • People Centric • Accuracy • Team Player
Our client in the long term insurance industry in seeking a Claims Processor to process withdrawals and maturity claims.
Responsibilities:
1. Processing of investment claims: • Check if the claimant is a correct claimant on the policy • Check if the policy is due to be paid on the particular month • Verify if all premiums where received • Processing maturity, cash provider, cash back, school fund claims within 48hrs of receipt • Prepare for claims approval process • Liaise with Section Leader where necessary (disputed claims) • Liaise and follow up with relevant stakeholders on outstanding claims • Refer dispute claims to Section Leader • Update the clients details on the system • Update AIMS notes
2. Assist walk-in clients: • Receive claims from walk-in clients (Funeral, Cash Backs, and Cash Providers, School funds, Life covers, 4sure and Legacy policies) • Assist walk-in clients with any claims submission, queries/complaints • Submit claims to clerk administrator to register the claims • Liaise with branch offices if they will be receiving outstanding documents from the clients who submitted claims at Head Office
3. Follow up on outstanding investment claims: • Follow- up on outstanding claims documentation/investigation (All old and new claims received) • Update AIMS notes and e-mail branches • Do bi-weekly follow-ups on the correspondence • Give inputs to Section Leader on the finalization of claims without the outstanding document or to defer a claim
4. Reconcile information received, processed and finalised • Compile monthly individual statistics • Compile reports as requested by managers • Compiling all branch registers month end (Death & Withdrawals), making sure all branches captures claims correctly, making follow ups on a weekly basis, confirming with all branch managers. • Compiling all Head Office Registers (Withdrawals and Maturities).
Requirements: • Matric • NQF 3 in Insurance • 1 years' experience life insurance
Our client is looking for a Specialist: Quality Assurance. Candidate will be responsible for ensuring the products or services meet the established standards of quality including reliability, usability and performance
1. Quality Assurance
a. Interpret and implement quality assurance standards
b. Evaluate adequacy of quality assurance standards
c. Devise sampling procedures and directions for recording and reporting quality data
d. Plan testing and inspection of systems
e. Conduct and monitor testing and inspection of systems and products to ensure finished product quality
f. Document internal audits and other quality assurance activities
g. Investigate customer complaints and nonconformance issues
h. Collect and compile statistical quality data
i. Analyse data to identify areas for improvement in the quality system
j. Prepare reports to communicate outcomes of quality activities
k. Coordinate and support on-site audits conducted by external providers
l. Evaluate audit findings and implement appropriate corrective actions
m. Identify training needs and inform relevant stakeholders for training interventions required for business to meet quality standards
2. Helpdesk Support
a. Complete all valid helpdesk within reasonable time
b. Provide application support on all IT in-house systems to business
c. Assist with adhoc support to the BI, Development and Project Management teams as and when required
3. Requirements:
a. IT related degree/diploma
b. Certification Quality Auditor, Quality Engineer, Quality Improvement Associate
c. Strong computer skills including Microsoft Office and databases
d. Knowledge of tools, concepts and methodologies of QA knowledge of relevant regulatory requirements (advantage)
e. 3 years' experience in IT Development
f. 1-year experience in long term insurance industry (advantage)
g. Quality inspection, auditing and testing experience (advantage)
h. Experience with implementation of corrective action programs (advantage)
Our client in the long term insurance sector is looking for a Specialist in Product Development to assist in development and pricing of new products, and monitor and maintain the profitability of new and existing products.
Description:
Assist in developing and pricing products & System design (Individual Life, Direct Marketing and Group Schemes): • Research of new market developments and generation of new product ideas • Competitor analysis and feedback from sales staff are used to indicate areas where product development is required • Research product feasibility including administration requirements • Check compatibility with business ethics • Assist in the finalization of recommendations to the Life Actuarial Committee • Perform pricing for target profitability and expense recoupment and assist in the obtaining of Actuarial Certificate from Statutory Actuary. • Prophet work done with Actuarial Valuations department. • Ensure final pricing and product offering will be market competitive (TCF) • Assist with operational matters around product rollouts application forms, quote package and administration system readiness • Collaborate with other departments (like Client Services, Underwriting and Client Services) to improve systems and processes • Maintain open relationship and interaction with the sales field • Develop sales aids, marketing concepts and presentations to support sales • Price group funeral cover
Monitoring of in-force business: • Monitor and analyse in-force data • Perform experience analysis based on report received from reinsurers and valuations department to confirm lapse assumptions and mortality/morbidity assumptions • Develop amendment bases for changes to in-force business • Monitor and maintain value of in-force business • Contribute to the assessment of performance of group schemes and recommend actions when needed • Report to management
Maintenance of reinsurance treaties: • Research risk rates and reinsurance terms available in the market - including the use of financial reinsurance • Oversee that data and information are provided to reinsurers for special projects • Maintain relationship with current and potential future reinsurers • Contribute to ensure that optimal levels of reinsurance are in place
Provide professional input & support to the Group: • Answer client queries of a technical nature that was escalated by staff members • Attend to ombudsman queries of a technical nature • Assist with amendments to policies where support is required • Answer values and product related queries from other departments
Requirements: • B Degree Actuarial Sciences • Passed the A-level subjects • Close to qualification • Prophet experience - Technical Certification • 3 to 5 years in long-term insurance • Product development and pricing
Our client in the Insurance industry is looking for a Commercial Stop Order Manager
Job Description: • Identify new markets, liaise and build relationships with stakeholders for financial products and services • Network with various stakeholders • Arrange meetings with clients (i.e. HR & Unions) • Focus on relationship management with various stakeholders • Prepare and present presentations to clients • Open and maintain a relationship with organizations • Ensure all new and existing business are deducted from payroll • Revive current relationships • Follow up on leads from colleagues • Liaise closely with Regional Managers/Sales Managers • Analyse and report on current stakeholder relationships to Director • Ensure collection of premiums are received • Identify prospects for wellness programmes for private and public sectors • Manage strategic sponsorships
Qualifications: • Matric • Diploma/ Degree in Marketing • RE Level 5 (Representatives)
Experience: • 5 years in Long Term Insurance in Relationship management
Our client in the Insurance industry is looking for a Commercial Stop Order Manager
Job Description: • Identify new markets, liaise and build relationships with stakeholders for financial products and services • Network with various stakeholders • Arrange meetings with clients (i.e. HR & Unions) • Focus on relationship management with various stakeholders • Prepare and present presentations to clients • Open and maintain a relationship with organizations • Ensure all new and existing business are deducted from payroll • Revive current relationships • Follow up on leads from colleagues • Liaise closely with Regional Managers/Sales Managers • Analyse and report on current stakeholder relationships to Director • Ensure collection of premiums are received • Identify prospects for wellness programmes for private and public sectors • Manage strategic sponsorships
Qualifications: • Matric • Diploma/ Degree in Marketing • RE Level 5 (Representatives)
Experience: • 5 years in Long Term Insurance in Relationship management
Salary: R7 400 p.m (commission earning and benefits)
Purpose Statement of the Position:
To generate sales according to target - Call Centre Sales Agent
Market products and achieve sales target • Sell policies (out bound) • Apply product knowledge • Capture policy on system • Attend to client queries • Process amendments on policies • Responsible for own policy retention
Fit and Proper Requirements • Adhere and comply to FSB board notice in terms of FAIS
Requirements Knowledge and Skills
Formal Education • Matric • Call Centre Certificate • RE 5 • Registration as an Employee Representative • Recognized qualification as per FSB • 1 Years' Experience as a call center agent (outbound) • Insurance Industry
Competencies
Knowledge: • Legislation • Life Insurance Industry
Skills: • Communication Verbal and Written • Computer • Telephone Etiquette • Sales Driven • Ability to deal with various people
Attributes: • Confidence • Assertiveness • Positive and Self-Motivated • People Centric • Accuracy • Team Player
Join one of the best providers of perm and temp recruitment and be part of a winning culture!
Our company is focussed within the IT, Finance, Insurance and Engineering niches, is looking for a tenured Recruiter to join their team.
We are looking for a champion who understands the pressures and success of the recruitment industry. As a consultant within our company, you will be managing your own desk.
With NO COLDCALLING, NO DESK FEE AND NO ROLE OVER TARGETS.
You will work closely with our Managing Director to understand the market that you are targeting. Engaging with world class candidates will be one of your directives whilst charming businesses within Corporate SA with your excellent service delivery.
Requirements: • Fully computer literate (Word, Excel, Outlook) • Must have a minimum of 2 years Recruitment Agency experience • Education: Grade 12 with 2 years' upwards recruiting experience with APSO membership highly advantageous.
Send your CV, 3 months commission and pay slip to ferdi@aaaa.co.za
Our client in the long term insurance industry is looking for a Underwriter to underwrite life policies in order to manage risk for the company.
Description:
1. Perform underwriting on individual life policies • Perform underwriting of policy applications and amendments according to policies and procedures by phoning clients and obtaining all medical information e.g. evaluate information provided (medical, occupational) and make a decision as to what terms will/can be offered to the applicant by making use of the QUIRC and AIMS systems. • Override QUIRC decision if and when necessary. • Provide underwriting decision to client telephonically (decline, loaded, excluded). • Liaise with re-insurers, medical practitioners and other external parties on underwriting matters. • Comply with legislation and ASISA protocols (TCF). • Placements of ASISA listings (serious medical conditions on central register). • Liaise with clients (i.e. policy holders, branch and sales staff) (TCF) to obtain all medical information by means of questions generated by the QUIRC underwriting system.
2. Perform new business administration on individual life policies: • Place request for pathology nurse services to draw blood, Write and send "HIV+ letters" to doctors • Write and send reasons for loadings and/or declined cases to doctors • Ensure that correct correspondence, SMSs are sent to branch, intermediary, sales manager and client.
3. Assist with complaints resolution and compliance (TCF) • Monitor the timeously resolution of complaints in accordance with the complaints resolutions policy
Requirements: • Matric • RE 1 and RE 5 • 60 or 120 credits on NQF level 5 (Depending on the date of appointment in the industry) • Underwriting certificate • 1 Year Experience in long term insurance underwriting • Medical background (advantage) • 1 year administrative experience
Our client in the Insurance industry is looking for a Client Services Administrator to provide professional first line support to clients and sales support.
Key responsibilities
Render client services
Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
Update client personal details and AIMS notes
Provide correct and accurate advice to clients on products and services
Inform clients and update changes to their policy
Liaise with relevant departments to gather information to resolve clients' queries
Maintain required business retention rate
Handle all complaints and enquiries
Escalate complaints to Office Manager and Complaints Handling Officer
Follow complaints procedure
Handle all incoming calls and walk-in clients
Administrate Claims
Verify claims documents as per standard procedure
Assist clients with the completion of claim forms
Submit all claims received to Head office
Submit any outstanding documentation as per Head Office request
Keep claims register up to date
Advise clients on cancelations
Advise the client of the process and disadvantages of cancelation
Retain the policy by proposing different options (loan, partial surrender paid up)
Inform relevant Sales Manager of the intended cancelation for retention
As per client's request follow the standard cancelation procedure
Administrate demutualization process
Capture client information
Inform clients of status of their shares
Update client's information on Aims systems
Register and forward to Head office
Office Administration
Manage mail and fax
Prepare statistical reports
Assist with data capturing when required
Encourage clients to complete the survey
Fit and Proper Requirements
Adhere and comply to FSB board notice in terms of FAIS
Documentation and filing procedures
Keep record systems up to date
File and keep documentation for a period as required by the legislation
Requirements
Formal Education
Matric
Recognized Qualification as per the FSB
RE 5
Registration as an Employee Representative (FSB)
2 Years' Experience in the Insurance Industry;
1 Year Client Services
1 Years' experience in: Category A, B, C and retail benefits (Advantage)
Our client in the Insurance industry is looking for a Client Services Administrator to provide professional first line support to clients and sales support.
Key responsibilities
Render client services
Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
Update client personal details and AIMS notes
Provide correct and accurate advice to clients on products and services
Inform clients and update changes to their policy
Liaise with relevant departments to gather information to resolve clients' queries
Maintain required business retention rate
Handle all complaints and enquiries
Escalate complaints to Office Manager and Complaints Handling Officer
Follow complaints procedure
Handle all incoming calls and walk-in clients
Administrate Claims
Verify claims documents as per standard procedure
Assist clients with the completion of claim forms
Submit all claims received to Head office
Submit any outstanding documentation as per Head Office request
Keep claims register up to date
Advise clients on cancelations
Advise the client of the process and disadvantages of cancelation
Retain the policy by proposing different options (loan, partial surrender paid up)
Inform relevant Sales Manager of the intended cancelation for retention
As per client's request follow the standard cancelation procedure
Administrate demutualization process
Capture client information
Inform clients of status of their shares
Update client's information on Aims systems
Register and forward to Head office
Office Administration
Manage mail and fax
Prepare statistical reports
Assist with data capturing when required
Encourage clients to complete the survey
Fit and Proper Requirements
Adhere and comply to FSB board notice in terms of FAIS
Documentation and filing procedures
Keep record systems up to date
File and keep documentation for a period as required by the legislation
Requirements
Formal Education
Matric
Recognized Qualification as per the FSB
RE 5
Registration as an Employee Representative (FSB)
2 Years' Experience in the Insurance Industry;
1 Year Client Services
1 Years' experience in: Category A, B, C and retail benefits (Advantage)
Our client in the Insurance industry is looking for a Compliance Specialist to assure compliance with regulatory requirements, to manage risk associated with noncompliance.
Key responsibilities
Contribute to the efficient and effective functioning of Compliance Function
Assist manager to ensure that compliance function follows law and industry and regulatory body requirements
Promote prevention of legal and regulatory risk in the company (TCF)
Maintain efficient and effective operations in Compliance
Validate that policies and procedures with regards to Compliance Function are being adhered to. (TCF)
Oversee the debarment processes are being adhered to within the Group
Attend to regulatory and client complaints (TCF)
Assist with investigation of regulatory and client's complaints (Ombudsman cases)
Responsible for Compliance Monitoring and Reporting
Monitor compliance risk, policies and procedures at Head Office and branches of Assupol Group
Complete monitoring reports for Compliance Manager
Provide overall compliance assistance, guidance and advice to Assupol Group of Companies
Contribute to the development of compliance risk management plans
Contribute to the completion of compliance reporting (internal and regulatory)
Provide Training and Awareness on Compliance Matters
Create awareness in Assupol Group of Companies with law requirements (TCF)
Inform employees about relevant compliance matters
Develop, educate and enabling healthy and business orientated compliance culture
Requirements
Matric
Legal Degree/relevant
LLB Degree
Admitted Attorney
Compliance Certificate
2-3 years' experience in Risk management and Compliance
Our client in the Insurance industry is looking for a Compliance Specialist to assure compliance with regulatory requirements, to manage risk associated with noncompliance.
Key responsibilities
Contribute to the efficient and effective functioning of Compliance Function
Assist manager to ensure that compliance function follows law and industry and regulatory body requirements
Promote prevention of legal and regulatory risk in the company (TCF)
Maintain efficient and effective operations in Compliance
Validate that policies and procedures with regards to Compliance Function are being adhered to. (TCF)
Oversee the debarment processes are being adhered to within the Group
Attend to regulatory and client complaints (TCF)
Assist with investigation of regulatory and client's complaints (Ombudsman cases)
Responsible for Compliance Monitoring and Reporting
Monitor compliance risk, policies and procedures at Head Office and branches of Assupol Group
Complete monitoring reports for Compliance Manager
Provide overall compliance assistance, guidance and advice to Assupol Group of Companies
Contribute to the development of compliance risk management plans
Contribute to the completion of compliance reporting (internal and regulatory)
Provide Training and Awareness on Compliance Matters
Create awareness in Assupol Group of Companies with law requirements (TCF)
Inform employees about relevant compliance matters
Develop, educate and enabling healthy and business orientated compliance culture
Requirements
Matric
Legal Degree/relevant
LLB Degree
Admitted Attorney
Compliance Certificate
2-3 years' experience in Risk management and Compliance
Our client in the Insurance industry is looking for a Compliance Specialist to assure compliance with regulatory requirements, to manage risk associated with noncompliance.
Key responsibilities
Contribute to the efficient and effective functioning of Compliance Function
Assist manager to ensure that compliance function follows law and industry and regulatory body requirements
Promote prevention of legal and regulatory risk in the company (TCF)
Maintain efficient and effective operations in Compliance
Validate that policies and procedures with regards to Compliance Function are being adhered to. (TCF)
Oversee the debarment processes are being adhered to within the Group
Attend to regulatory and client complaints (TCF)
Assist with investigation of regulatory and client's complaints (Ombudsman cases)
Responsible for Compliance Monitoring and Reporting
Monitor compliance risk, policies and procedures at Head Office and branches of Assupol Group
Complete monitoring reports for Compliance Manager
Provide overall compliance assistance, guidance and advice to Assupol Group of Companies
Contribute to the development of compliance risk management plans
Contribute to the completion of compliance reporting (internal and regulatory)
Provide Training and Awareness on Compliance Matters
Create awareness in Assupol Group of Companies with law requirements (TCF)
Inform employees about relevant compliance matters
Develop, educate and enabling healthy and business orientated compliance culture
Requirements
Matric
Legal Degree/relevant
LLB Degree
Admitted Attorney
Compliance Certificate
2-3 years' experience in Risk management and Compliance
Our client in the Insurance industry is looking for a Compliance Specialist Officer to analyse and Monitor Market Conduct risk indicators and to ensure that these risks are mitigated
Key responsibilities
Assisting Compliance Manager to analyze, monitor and track regulatory risk indicators
Assisting Compliance Manager with the drafting of compliance related policies, agreements and memoranda regarding Market Conduct
Assisting Compliance Manager in ensuring compliance to all relevant regulatory requirements identified
Assisting line management with understanding the various requirements to comply with all applicable legislation, regulations etc. across business activities
Ensuring the continued flow of information, updates and advise to various Line managers on new legislative changes and the impact thereof on the business and ensuring that management understand the risks to the business
Building and maintaining strong relationships with all the applicable Regulators
Identify non-compliances as to identify potential risks
Drafting final reports in respect of compliance monitoring to line management
Follow up on identified risks, trends and corrective action to be taken by the relevant stakeholders
Identify opportunities to improve or enhance business processes
Proactively consult with management to align market conduct requirements to current and future business activities
Support Compliance Manager in preparing an annual compliance monitoring plan based on high risk areas.
Identify training needs through monitoring and other methods
Develop training material to address identified needs
Provide training on identified needs and on relevant regulatory requirements that impact the employees.
Requirements
2 - 5 years' experience
Qualification in law (LLB or equivalent) is required
Post-qualification legal experience in compliance and / or corporate governance will be an advantage
Pretoria Underwriting Assistant (Insurance) Market Related
Underwriting Assistant (Insurance)
Location: Pretoria East
Our client in the Insurance industry is looking for an Underwriting Assistant.
Key responsibilities
Strategy Formulation and Implementation: • Processing of new and renewed policies • Processing and drafting of endorsements accurately and efficiently • Credit control - sending statements and allocation of payments/bordereaux • Send and receive emails; prioritize, process and distribute as appropriate • Maintain procedures for the office • Special projects as assigned
Requirements: • Matric • Minimum of 3 years relevant experience in a similar position in insurance • RE 1 • Strong working knowledge of computers and proficiency with the Microsoft Office suite of products • Proficiency with the Internet, email and MS Office 365 • Professional • Flexible and able to manage multiple requirements • Good communication skills (both written and verbal) • Strong organizational skills • Detail oriented with a high degree of accuracy • Strong client service orientation • Strong team player • General office environment • Qualifications and experience is needed • Must be willing to work overtime from time to time
Pretoria East HRIS Analyst (Insurance) Market Related
HRIS Analyst (Insurance)
Location: Pretoria East
Our client is a financial services company based in Pretoria East who has earned the reputation of a preferred employer for many dynamic professionals.
The company currently requires an HRIS Analyst to maintain the integrity and reliability of their digital Payroll system and data.
Key Requirements • Matric/senior certificate • Software S Cubed • A tertiary qualification in Human Resources/Payroll will be advantageous • Practical knowledge of the Payroll best practice principles, processing and reconciliations • Minimum of 5 years' experience within a Human Resources/Payroll or similar role • Clear Criminal and ITC records. • Advanced Excel • Database Management and Reporting essential • Payroll best practice principles • Planning and organizational skills • Communication skills and telephone etiquette • Work well in a team and individually
Key Responsibilities • Maintaining integrity and reliability of the digital Human Resources System and data • Assist in designing and maintaining essential workflows within the digital Human Resource System • Evaluate and monitor the performance of the Human Resources System • Compile and submit all necessary Human Resources reporting and provide ad hoc reporting when required • Complete Payroll transactions and assist with Payroll queries when required
Pretoria East HRIS Analyst (Insurance) Market Related
HRIS Analyst (Insurance)
Location: Pretoria East
Our client is a financial services company based in Pretoria East who has earned the reputation of a preferred employer for many dynamic professionals.
The company currently requires an HRIS Analyst to maintain the integrity and reliability of their digital Payroll system and data.
Key Requirements • Matric/senior certificate • Software S Cubed • A tertiary qualification in Human Resources/Payroll will be advantageous • Practical knowledge of the Payroll best practice principles, processing and reconciliations • Minimum of 5 years' experience within a Human Resources/Payroll or similar role • Clear Criminal and ITC records. • Advanced Excel • Database Management and Reporting essential • Payroll best practice principles • Planning and organizational skills • Communication skills and telephone etiquette • Work well in a team and individually
Key Responsibilities • Maintaining integrity and reliability of the digital Human Resources System and data • Assist in designing and maintaining essential workflows within the digital Human Resource System • Evaluate and monitor the performance of the Human Resources System • Compile and submit all necessary Human Resources reporting and provide ad hoc reporting when required • Complete Payroll transactions and assist with Payroll queries when required