Services existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential customers, make cold calls to prospective clients and inform them about new products and deals.
Submits orders and quotes by referring to price lists and product information and codes. Provide direct customer services by informing them of products and services; explain products’ value and capabilities to customers.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Gather current marketplace information on newly introduced products, delivery schedules, pricing, and techniques in order to monitor competition. Conduct market research to identify trends and manage sales activities accordingly.
Investigate problems; prepare reports; develop solutions and make recommendations to management in order to resolve customer complaints.
Develop strategic and operational sales plans which resulted in 30% increase in overall sales and gross margin, identify sales opportunities and follow up on existing accounts for business development
Maintain effective working relationship with customers, handle and resolve customers’ complaints
Identified target markets and established successful plans to develop them – bring R200, 000.00 of additional revenue
