Job Summary
Overview
My client an established Facilities Management Company overseeing the facilities management and cleaning operations for a select group of deluxe hotels is urgently recruiting for a Operations Manager
Applications
Applications should be done online to this advert or alternatively : email- The Recruiter - gordon@zjr.co.za
Remuneration
- R 300000 - R 35000 CTC - Negotiable based on experience and current earnings
- Accommodation
- Other benefits will be discussed in the interview
Qualifications:
- Grade 12
- Hotel School Diploma or similar ( prerequisite)
- Minimum of 5-10 years’ experience as a housekeeper / Rooms Division Manager, as well as a minimum of 3 -5 years’ experience in an Operations Management position in a 4/5 Star Hotel
Requirements
- Should be experienced within all different areas of a Hotel and communal areas
- Polite, friendly person with a strong personality that can think on their feet
- Well-spoken and well-presented individual
- Strong leader who has been in charge of large teams of staff - 200 / 300
- Must be computer literate
Responsibilities:
- Effective leadership, manage and oversee all aspects of facilities management, cleaning, Housekeeping and communal areas within the organization
- strictly supervises all Rooms Div / Housekeeping staff and ensures completion of all operational duties
- Plan and manage the day to day operations effectively
- Drive the broader goals of the hotel in relation to all outlets mentioned above
- To ensure consistent acquisition and maintenance of guests
- The managing of Human Resources paperwork for the entire hotel
- Ensure the required policies, procedures and administrative systems and controls are in place
- Day to day guest interaction to receive feedback and actively implement necessary action
- Overseeing and assisting in departmental stock takes
- Adherence to all company practices
- Leading, training and motivating the team
- Drive the hotel’s quality plan and implement all required standards
