Our client an IT Services company which provides a full range of IT services is looking for a Service Delivery Manager to join their team.
An awesome career opportunity!
Purpose of role:
Manage and drive an efficient and effective Service Desk Team to ensure that services are being delivered as per the agreed standards of the business and with the Client. Ensure continuous improvement of the Service Desk Team to obtain a competitive edge within the industry.
Service Desk Management:
Service Delivery Management:
Continuous Service Improvement (CSI) for Operations:
Handle operational escalations:
Timekeeping and Attendance:
Must have 10+ years’ experience within a management position.
This alert already exists for this Email.
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.