Job Summary
About the position:
Developing and implementing the stakeholder engagement strategy and partnering model, developing and elevating strategic partnerships, developing and implementing effective communication plans with clear and targeted messaging to internal and external stakeholders, and supporting programmatic work around stakeholder engagement, are all central to this role
Responsibilities:
- Strategic oversight of the company’s engagement with stakeholders across international multi-lateral and bi-lateral agencies, all tiers of government, formal and informal industry, academia, relevant and prominent NGOs and NPOs, facilitation agencies, youth, consumers, communities and other parties to establish strong working relationships with common objectives
- Development of a strategic stakeholder engagement and management plan (including ranking, mapping, monitoring and evaluation) to grow the company’s network of influence into Africa
- Development of a comprehensive communications strategy, aligned with the overarching stakeholder engagement strategy, to grow the company’s brand recognition across Africa
- Management of the Mid-Level Managers reporting into this position, providing guidance, and directing their workload activities to ensure timescales and requirements are met
- Overseeing all strategic publications and communications outputs produced by the company, including (but not restricted to) the Annual Report and organisational newsletters
- Working collaboratively with other members of the team, as needed
- Management of all external service providers that support communications and marketing activities for the organisation, including workflow processes, project management and financial spend
- Financial management of the allocated budget in line with the company’s strategic financial objectives, including preparing and understanding budgets vs. actuals, disbursement planning and forecasting
- Providing input into reports for Trustee meetings, as needed
Key Deliverables:
- Stakeholder engagement and management strategy, with clear, targeted messaging aligned with the company’s organisational objectives
- Communications strategy, including:
- Monthly newsletter distribution plans, including B2B and B2C lead generation
- Monthly social media plans, including community management
- Annual social media campaigns
- Other necessary activities to achieve the company’s communications objectives
- Quarterly management, performance reviews, and financial reports, as required
Qualifications and Experience required:
- Demonstrated experience in developing and successfully implementing stakeholder engagement plans
- Demonstrated experience of managing engagement with more than one of the stakeholder groups referred to above
- A Master’s degree in Marketing, Communications, Public Relations, Business Administration or similar field
- A minimum of 10 years’ experience in a similar role
- Work experience in the Not-for profit or Non-governmental sector preferred
- Demonstrated proficiency in internet marketing techniques, technologies and solutions
- Excellent understanding and familiarity with brand building and brand management
- Appreciation and understanding of differing African cultures and nuances
- Proven resourcefulness and ability to work and multi-task under pressure, respond quickly to changing situations in complex environments, prepare responses/narrative quickly and clearly, and use personal initiative
- Good interpersonal and networking skills, highly articulate team player
- Strong project management and people management skills
- Familiarity with using various CRM systems essential
- High degree of accuracy in executing work
- Ability to schedule work and deliver to tight deadlines
- Broader project communications experience and skills desirable
