Monthly reporting. Collation of some points from above into monthly report
Admin relating to general management and disciplinary issues relating to drivers/VA’s (supplying information to Route Controllers for action to be taken):
Monitoring and overseeing absenteeism and advising (with input from HR) corrective disciplinary action to be taken; Consult daily register for Drivers/VA’s.
Ensure accuracy of data on Trac Tech
Monitor working hours of Sales employees, to ensure reasonable working hours and where unreasonable, inform the route controller and Sales Manager.
Present monthly hours to Route Controllers and Sales Manager.
Supply information necessary for disciplinary hearings relating to absenteeism, cash shortages, etc.
Monitor that disciplinary action is taking place timeously and escalate to Sales Manager when it isn’t
Cash Shortages: on a daily basis, monitoring and dealing with cash shortages by drivers. With the exception of Robbery shortages, ensure shortages are cleared and follow up with route controllers to ensure corrective action taken within one week of the shortage arising, including for: BOT, short-payment, etc. Input from HR to determine what corrective action should be taken.
Weekly Reporting: Absenteeism and discipline related to this.
Weekly Reporting: Cash shortages per week and corrective actions taken by route controllers.