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Escalations Engineer

Pietermaritzburg

01 March 2021

Employer Pronel Consultants

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Escalations Engineer

Pronel Consultants Monday, 01 March 2021 50

General Employment - Other General Employment

Pietermaritzburg

FULL TIME

Job Specification
Company
Reference Number 463721-4231615250

Job Summary

Our client, an industry-leading technology and business communications organisation, looking for an enthusiastic and highly motivated Escalations Engineer to join their rapidly growing Remote Support team.

Requirements:

Essential

Hold at least 1 relevant certification.
- Cisco, Microsoft, or CompTIA
Have at least 5 experience with core IT infrastructure, ideally in a support role.
Have excellent working knowledge of email, either exchange on-prem or the online version.
Have a good understanding of DNS DHCP NAT & Subnetting.
Worked extensively with MS Active Directory, Specifically AD replication Group Policies.
A proven ability to quickly and methodically resolve technical and user related issues.
Have excellent organisation and administration skills.
Exceptional verbal, written and communication skills.

Beneficial

Previous experience working for an MSP.
Working knowledge and experience of using Microsoft 365 application stack.
Experience in support MacOS and related devices.

Send your CV to talent@pronel.co.za">talent@pronel.co.za

Kindly note, due to high influx of CVs, only suitable candidates will be contacted.

If you do not hear back from a consultant within 5 to 10 days of your application, please consider yourself unsuccessful this time around.

Pronel Consultants

Company

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1 Other General Employment jobs in Pietermaritzburg on Job Mail

Escalations Engineer

Job Summary

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