The candidate will form part of the USSD Squad and will be responsible for both ongoing 3rd level Support and assisting BA’s and Development team with End to End testing on the USSD Channel. As this is a very busy environment and continuous delivery is expected with frequent deployments He /she could also assist the BA’s with User Requirement Specification (URS) content with respect to technical designs.
He/she will also be expected to provide 3rd level product support when required and will be expected to perform a standby function.
Support functions include applying OS and application patches when and if required.
Primary Responsibilities for the Role
Minimum Qualification and Experience Requirements
Nice To Have
Personal Attributes and Qualities
The Candidate must be able to handle a pressured environment and be able to multi-task. He or She must be able to work independently but also be a strong team player. In addition, the following qualities are also vital:
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