Lead by example, ensuring a safe and efficient work place is maintained at all times
Achieve the required company quality standards
Ensure that Performance is monitored and targets are achieved
Liaise and coordinate with Management on progress issues concerning production planning and quality
Undertake performance and management responsibilities for team members, conducting appraisals and giving direction to aid good performance
Ensure safe working practices are maintained and ‘Standard Operations’ are adhered to
Ensure that non-conformance is challenged and counter-measures are agreed and implemented
Lead and motivate the team to create a high-performance culture where improvement suggestions are embraced
Report and act upon plant or machinery breakdowns to maintenance technicians
Complete all necessary documentation for purposes of reporting
Contribute in the improvement of working procedures by constantly looking for solutions to ensure the best productivity
Ensure that internal delivery processes are adhered to support dispatch time windows
People Management
Deal with all personnel issues on shift, in line with Company Policy and Agreements
Responsible for training of operators on products and processes within the local team
Carry out incident, accident and non-conformity investigations associated with any injuries that take place while on duty
Motivate and coach the team to operational success
Monitor the completion of tasks and ensure good performance
Consistently promote high standards through personal example and roll out to the team so that each member of the team understands the standards and behaviours expected of them
Respond to operator queries and resolve them to the best of your ability