Our Client, an internationally recognised non-profit organisation, who provide health care services throughout South Africa, to communities at increased risk for HIV and TB, have a vacancy for a Case Officer on a temporary 1 month contract.
A case officer is largely responsible for implementing and monitoring the case management model (CMM) through adherence support for ART patients until they are eligible for decanting to any of the differentiated models of care. The approach uses a tracking system through bulk SMS reminders and then immediate tracing and/or referral if clients miss their appointments. It is envisaged that this approach will improve pre-appointment contact with a healthcare provider so that clients can participate in their care and communicate their adherence challenges. Additionally, it will enable those patients who are at high risk for non-adherence to communicate their challenges beforehand. The target population includes: clients who have been on ART for less than a year including children, pregnant women, mother?baby pairs, unsuppressed viral loads and elicit index client information for follow up.
Main job tasks, duties and responsibilities
Establish processes by:
. Outline the monitoring system, targets and standards:
Education and experience
Key skills and competencies
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