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The Senior Business Analyst is a trained individual who is committed to solving business problems for our customers and helping them realize value. The Senior business analyst defines improvements to business processes, assists decision-makers in gathering information to make decisions, helps quality assurance test solutions and products, designs user interfaces and even steps in as a product owner when the occasion calls for. The business analyst may define a set of requirements as a standalone document to outline what must be done by the organization to move to new facilities and then prepare the user stories in a just in time approach for an agile development team. The business analyst must be able to adapt to the business process, the software development process, or even a lack of process, and to any and all management directives, and not be focused on a single process or framework.
Primary Responsibilities for the Role
A key aspect of the role is being available to answer questions from the development team. Questions can arise at any time and any delay will impact the capability of the team. The most successful projects have fully engaged business analysts working daily as an integral part of the team. Provides motivation and support to others.
The development team's questions must be answered promptly and with authority. Delaying decisions will prevent the work planned from being completed, and frequently reversing previous decisions will lead to a lack of trust. There is a balance to be made, but with the knowledge of the customer and support of internal stakeholders the product owner is in the best position to make these decisions.
The business analyst must have a good understanding of the target customers’ needs and appropriate business knowledge to assist the Product Owner in coordinating with project stakeholders. This requires strong professional relationships with customers and team.
This role requires an excellent communicator, collaborator and “people person” capable of sharing the business problem and aligning the team. High emotional intelligence will help to collaborate and steer the product development to a successful conclusion. Has the ability to expresses ideas and information in a clear and concise manner. Delivers information in a manner that is interesting and compelling to the audience. Tailors message to fit the interests and needs of the audience. Able to relate to a variety of different audience members.
Actively seeking and implementing opportunities to maximize value in any aspect of the business. Setting a culture of continuously striving for better performance. Challenging the current state in order to seek real improvements
Taking responsibility and accountability for own behaviour, performance and development. Taking ownership for own performance and decisions and their impact on the business. Demonstrating tenacity and resilience even when faced with obstacles. Seeking opportunities for personal feedback, learning and development. Acting decisively when tough or quick action is required.
Desired Skills, Experience and Qualities:
Education & Qualification
Relevant Experience
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