1 Other General Employment jobs in Durban on Job Mail

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Durban

06 May 2021

Recruiter StarTek

Lead: Quality

StarTek Thursday, 06 May 2021 304

General Employment - Other General Employment

Durban

FULL TIME

To ensure that all calls have been monitored and to ensure that all sales and customer service interactions have been conducted in a fair manner and all necessary information has been disclosed to the customer
To be an active member of the team, ensuring all campaign, contract and operational issues are proactively dealt with to company standards.
Deliver excellent quality feedback, ensuring the Chartis brand is never compromised.
Prepare actions plans for inbound and outbound call center agents for effective search of sales and prospects
Provide timely feedback to management regarding performance of call center agents.

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