Receive inbound customer sales inquiries and provide quotations, product / service information, support and pricing details in response to inbound inquiries, promoting the features and benefits of the company’s products / services
Process sales orders and arrange the dispatch and administration of products / services sold
Receive, manage or escalate customer complaints related to the sale of the company's products / services
Maintain sales statistics and records of sales performance
Provide administrative support for other sales related documents
Identify sales leads and escalate them to external sales staff
