Job Summary
- To providing business analysis activities to the PMO on related projects, analysis and facilitation support to the entire business with the aim of identifying most effective solutions to business needs.
Responsibilities of the Role:
- Assist business units through the development of business cases and obtains approval of senior management to proceed.
- Conducts market and jurisdictional scans to understand potential solutions, best-practices, benefits, and cost-drivers related to the opportunity;
- Evaluates potential solutions to ensure that they meet business requirements.
- Work directly with senior managers from across the organisation.
- Analyse and model the current state of a service, function or business process to create a complete picture of existing process flow.
- Conducts analysis and service improvement reviews across the business, developing and presenting business case justification.
- Identifies client organisation’s strengths and weaknesses and suggests areas of improvement.
- Implement changes on requirements, specifications, business processes and recommendations.
- Ensure approval of business processes for good corporate governance.
- Design and implementation of new or modified business processes and organisational structures which deliver a leaner and more efficient business, while maintaining and improving customer service delivery.
- Working with management and staff to implement best practices and to ensure process objectives are met so the intended benefits are realized.
- Responsible for the creation of an accurate business requirements document and obtaining stakeholder and senior management’s approval.
- Conducts management interviews, research, and facilitate multi stakeholder sessions to elicits detailed business requirements.
- Performs analysis and facilitates stakeholder consensus to create documented, agreed upon functional and non-functional business requirements and specifications.
- Interviews, document analysis, requirements workshop, use cases, site visits, business process descriptions and task and workflow analysis.
- Critically evaluate information gathered.
- Proactively communicate with internal and external stakeholders.
- Develops and maintains Requirements Traceability Matrix to ensure all business requirements, design components, and testing elements are being addressed by the project.
- Develops functional specifications and system design specifications for client engagements.
- Facilitation of team and client meetings.
Minimum Requirements:
- Bachelor’s Degree or Advanced Diploma related qualification
- A formal qualification in Business Analysis will be advantageous
- 5 - 7 years’ experience in Business Analysis or Process Analysis of which 2 years must have been on a supervisory level or area of expertise
- Strategic capability and leadership.
- Results orientation.
- Business and financial acumen.
- Brand and stakeholder orientation.
- Organisational resilience.
- Team resilience.
- Network and alliances.
- Talent management.
- Change management.
- Professional communication (Written and Verbal).
