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Our client in the Credit and Risk Finance industry is searching for a dynamic, high-performing, problem solver, with great attention to detail, and extensive experience in the credit and risk industry, with a specific focus on Member/ Client satisfaction. This person will be expected to take responsibility and ownership for successfully managing the relationship and the credit and/or risk data of the assigned Stakeholder Portfolio.

Qualifications

• Diploma / Advance certificate, OR
• 3-year degree / Advanced Diploma (NQF Level 7) - Advantageous

Experience

• 5 - 7 Years Credit or Risk industry

Competencies

• Knowledge of applicable data management
• Knowledge of the credit & risk industry
• Ability to craft messages for knowledge transfer and education of stakeholders
• Presentation skills
• Project Management
• Report writing
• Research
• Statistical Analysis
• Understanding of applicable legislation
• MS Office Intermediate
• Analytical Thinking
• Attention to detail
• Effective Communication
• Conflict management
• Customer/Member Orientation
• Interpersonal and relationship building
• Proactive problem solving
• Resilience and tenacity
• Responsibility
• Self-motivated
• Stress tolerance

Duties

• Engage and liaise within the industry to ensure the company's member acquisition is in line with company sustainability and growth objectives
• Liaise with new members during the initial take-on phase to establish a relationship and ensure data submissions are according to the company's specification standards
• Creation and implementation of a portfolio strategy and plan that is aligned with the overall company data and stakeholder engagement strategy
• Identify, monitor, manage and advise members on solutions for any deficiencies in their data in line with all company processes to ensure portfolio alignment with the company data quality standards
• Establish and maintain effective Member profiling and reporting
• Establish and strengthen member relationships within the assigned portfolio and within the hierarchical structures for each member
• Establish and maintain relationships across all internal and external stakeholders to enhance and support the company's mission
• Identify, evaluate, and escalate to the Unit Manager any risks within the assigned portfolio, propose mitigating actions, and implement agreed measures to control and monitor these risks
• Work closely with other units to ensure proactive engagement, management, and alignment of data specification requirements
• Provide support to and reporting into various projects across different units within the association