The ideal candidate should be a strategic thinker, driven and have strong business acumen.
Purpose of the role
The purpose of the job is to perform Business Analysis functions as well as consultancy services for current and new business requirements on products supported by IT.
Minimum requirements (Qualifications and Experience)
? Attend Technical and application functional meetings
? Document Solutions
? Liaise with Development teams on proposed solutions
? Assist Customer/business with UAT testing
? Write and maintain testing scripts
? Visit business sites and document observed incidents and issues
? Create functional solutions with the customer or business
? Advise and document improved Service Processes
? Engage with client and Incident Management Teams in the avoidance of interruptions (Proactive Problem Management), i.e. via a trend analysis of important services or historical Incidents
? Sponsorship, design, and continual improvement of the processes and its metrics
? Write technical specifications
? Handover Documentation to Service Lines
? Understanding the business requirements and through a structured process, documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution.
? Testing and validating the functionality of the technical solution against the business requirements.
? Interfacing between the business client and the development team with regards to the business and functional requirements.
? Ensuring that the business requirements are delivered in the implemented solution.
? Identify and investigate recurring incidents at sites
? Investigate and make suggestions to permanently sort out Root Causes that causes Incidents
? Do feasibility study on permanent solution to sort out root causes
? Follow through suggestions to sort out identified Root Causes
Attach a copy of your CV, Qualifications and cover letter (optional) and send your application to Lerato Maselela: (email@example.com)
Closing date: 04 November 2021
Branch: Hyde Park
Any applications received after the closing date may not be given preference during the internal recruitment process.
? Relevant tertiary business qualification/s Experience
? 5+ years of writing of software functional specifications
? 5+ years of writing of software business requirement specifications
? 5+ years of Business Analysis in the field of application (Software) design and Business Intelligence.
? 3+ years’ experience working/design/implementation of databases and SQL scripting
? Related Tertiary B Degree and/or Business analysis courses
? Product Analysis experience
? Data testing experience
? At least 5 – 8 years’ experience in:
o Retail and banking solutions
o Facilitating workshops with customers, including GAP analysis, documentation and spec writing.
o Understanding of the customer’s expectations
o Understanding of banking environment, Specifications and Standards, best practices and accounting skills
o Good knowledge of general management practices o Good understanding of key financial and commercial factors
o Excellent knowledge of banking trends
o Good working practical knowledge of SQL scripts and SQL architecture
o Strong Project Management knowledge
o Good understanding of the total TCR business model
o In depth knowledge of the customer business environments
o Good understanding of the service lines within TCR
Skill and Competencies
? Good people skills
? Customer service orientated
? Excellent verbal, written communication and presentation skills
? Ability to analyse customer needs and devise solutions
? Excellent decision making skills
? Strong negotiation skills
? An ability to handle pressure
? Strong problem-solving and conflict-handling skills
? Team player
? Goal-driven and ambitious
? Strong business acumen
? Analytical thinker
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