Duties and Responsibility
Monitor accounts on a daily basis
Identify outstanding account receivables
Investigate historical data for debts and bills
Take actions in order to encourage timely payments
Process payments and refunds
Resolve billing issues
Resolve customer credit issues
Contact clients and discuss their overdue payments
Update account status records
Prepare and present reports on collection activities and progress
Requirements :
Matric
Diploma / degree is advantages
Well-mannered
Fully bilingual
Attention to detail
Friendly and confident
Excellent telephonic manner
