45 PA/Secretary jobs in South Africa on Job Mail

A company that is a global leader in contact centre solutions, that maintains meticulously high standards for customer care and uses innovative systems technologies to help define and achieve business goals is looking for a well-spoken and zestful Customer Service Representative to join their world-class team.

Job Responsibilities & Functions

• Prioritise and process customer requests submitted by telephone, email, live chat, or instant message
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Show in each contact active listening or reading, disposition, kindness, empathy, enthusiasm, patience and added value / extra mile.
• Provide accurate, valid, and complete information by using the right methods/tools
• Comply with defined procedures and correct use of work tools.
• Commitment to continuous improvement and compliance with the improvement actions agreed with your superior.
• Comply with security and confidentiality policies defined by the company and our client.
• Any other function requested by your immediate supervisor or related to the job role.
• Open to work night shift hours.

Skills & Competencies:

• International Customer service or Call Centre Experience
• Knowledge of customer service principles and practices
• Advanced or native English Level (writing, reading, listening, and speaking)
• Strong communications skills
• Problem analysis and problem-solving
• Basic knowledge of computer software and office systems
• Results oriented
• Excellent listening skills and an empathetic voice and manner
• Initiative
• Stress tolerance
• Flexibility to work different shifts (including evenings, weekends, or holidays)
• Ability to pass a pre-employment assessments and background investigation
• Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer

The next step is to enter the application process by completing the role match questionnaire. This online questionnaire is designed to identify if you are a good match for the role and the company and also help predict a new hire's on-the-job performance and retainability. You will be required to use the link below, using a google chrome browser.

Creating your profile:

Please navigate to https://ai.pivotaltalent.co.za/Select?CID=20545 (we recommend using Chrome)

1. Registration and authentication:
2. Select ‘New registration’
3. Complete registration information. Your email and password can be used to log in and continue building your profile, if you do not complete it in one session. Remember to accept the terms and conditions. 
4. Select ‘Register a new account’

 A few general guidelines for completing the assessment:

1. Follow the registration page and register as a new user.
2. There are no right/wrong answers. Do not see this as a test, just a way of assessing how you see things and approach problems. 
3. Read the instruction pages carefully, there are timed questions, if you go past them you cannot go back. You only have one chance to complete the assessment.
4. The 1st section is the most challenging and is also timed, take notes right from the start! Do not let this section discourage you.
5. Please find the time to put aside 45 min to complete the assessment (without any distractions).

Please note that selecting ‘next’ on the assessment saves the current progress.

Please ensure that you do this before logging out. (It is recommended not to log out during a section that is timed, as indicated by a counter at the top of the page).

If you have any issues while completing the assessment, please send an email to info@pivotaltalent.co.za with a screenshot of your error message; in this way we can give your support requirements the attention it needs.

We are currently recruiting for a Contractors Clerk in Midrand

Our Client in Rustenburg is currently recruiting for a Receptionist/Administrator

Junior Admin Assistant required in Durbanville, Northern Suburbs, Cape Town for a leading property company

Requirements:

• National Senior Certificate (Matric)
• Administration qualification will be advantageous
• 0-1 years experience in similar role
• Computer literate (Excel, Word, Outlook and Google Suite)
• Valid drivers licence and own vehicle

Failure to meet with the above key requirements, will result in instant disqualification.

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

Junior Admin Assistant with experience in a Financial Department required in Durbanville, Northern Suburbs, Cape Town for a leading property company

Requirements:

• National Senior Certificate (Matric)
• Administration qualification will be advantageous
• 0-1 years experience in similar role
• Computer literate (Excel, Word, Outlook and Google Suite)
• Valid drivers licence and own vehicle

Failure to meet with the above key requirements, will result in instant disqualification.

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

Front Desk Operator / Receptionist required in Boksburg, Johannesburg

Requirements:

• Matric
• Formal Administration / Front Desk qualification an added advantage
• Minimum of 2 years Switchboard / Front Desk experience
• Computer Literate 

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

Our Client in the medical profession is currently seeking a Receptionist / Administration Assistant with previous experience working in the medical environment to be based in Witbank, Mpumalanga

Requirements:

• National Senior Certificate
• Basic understanding of legislation affecting the Medical environment;
• Computer proficiency (MS office)
• 3 - 5 years experience in medical reception and administration
• Willing and able to perform duties at various locations and work flexi-hours
• Knowledge of operation of standard office equipment;
• Ability to liaise with stakeholders in Afrikaans and English
• Knowledge of medical terminology, procedures and diagnosis an added advantage

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

Our client in the agricultural industry is currently seeking a Financial Administrator to be based in Nelspruit

Requirements

• Matric
• Financial Certificate / qualification and added advantage
• Minimum of 2 years experience in a Financial role
• Preference will be given to candidates with experience within the agricultural sector.

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

A company specialising in waste management based in Johannesburg North is currently recruiting for a Sales Administrators to join their dynamic team. It is essential that the successful candidate comes with strong administration skills and previous experience working in a fast pace and high-pressured environment.

Minimum Requirements:

• Matric and relevant qualification.
• 3 - 5 years administrative experience (sales admin will be a benefit).
• Must be numerical accurate and attention to detail is extremely important.
• Must be able to work unsupervised.

Closing Date:

Submissions for this vacancy will close on 21 July 2021, however you will still have the opportunity to submit your CV for this position till 6 July 2021.

Please Note:

 Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application as unsuccessful. We are however recruitment specialists and will keep your details on our database for possible future opportunities.

PoPI Act:

Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that “Personal Information