Telesales and jobs for telemarketing superstars
Are you looking for sales jobs? Why not consider a career in telemarketing? Whether you are looking for a full-time job or part-time work, telesales jobs can offer you a good income. Students can earn extra money by taking a telesales position.
What a Job in Telesales Entail
A sales job in telemarketing involves selling a company’s products or services telephonically. This position also involves market research. Representatives in this field of sales work as part of a team and they are required to meet targets that are set by their supervisor.
Staff employed in these vacancies place calls to potential buyers with the aim of convincing them to purchase a company’s services or products.
Daily Tasks of Telemarketers
As we have discussed, the primary task that is associated with this position is calling prospective customers. Telesales representatives can be involved in lead generation. This involves phoning prospective clients and assessing how likely they are to buy. Strong leads are then passed on to the sales team so that they can follow up with the potential client.
Direct sales employees use databases to identify potential clients. Once they have the details of prospective customers they make a phone call using a script to promote sales of the product or service. Order processing involves handling the orders of repeat clients while encouraging them to buy additional products or services.
Another role is customer service. This role includes calling customers to update their contact details. They also call existing customers to let them know about new promotions and products. They call customers to build a good customer relationship which in turn promotes sales.
Telemarketing involves working in an office and sitting at a desk for long hours. Regular 9-5 work hours are available but many telesales positions require shift work. This means that you will need to be flexible in your working hours. While this may be a problem for some people, students or people looking for part-time work will enjoy the flexibility that this position offers. Telemarketers work as part of a team so your day will be spent with other people. You can also find these types of sales jobs in large call centres.
Career Prospects and Growth
For people who are looking for a career in sales, telesales jobs offer a good starting point. This position gives you an entry point into the sales industry. As a representative in this job role, you will have the opportunity to learn more about the sales industry and develop your skills. If you are successful in telesales, then you can apply for sales executive or managerial positions.
Telesales jobs come with good salaries and the advantage of these positions is that if you work hard you can earn bonuses. Another advantage of these positions is that you will be working in a social environment. The downside is that the work environment can be competitive and stressful.
When they are hiring telemarketing staff employers usually look for outgoing personality traits and sales skills. Favourable personality traits are usually more appealing than academic achievements. While there are no academic requirements, courses in telesales or sales can increase your chances of being hired. Relevant work experience is also advantageous. Once you are hired you will usually get in-house training which includes telephone skills as well as company specific training.
Traits and Personalities Suited for Telesales Jobs
Before you start looking for employment in this field of sales, make sure that you have the right personality and skills for this position. If you are reserved and don’t enjoy working with people, then this isn’t the right job for you.
To be successful in this position you will need an outgoing personality with plenty of confidence. Charm and the ability to persuade people will go a long way to making sales. Communications skills are vital for this role. In order to succeed you will also need good listening skills. If you don’t have these skills already, look for opportunities to develop them.
The better you are at communicating the more likely you are to succeed in these types of roles. While working in telesales you will need to be both polite and friendly. Being rude to prospective clients will ruin any chances of a sale.
The ability to work under pressure is essential if you want to meet your targets in this competitive environment. Ambition, self-motivation and determination are also useful. As a professional in this field, you will need to be able to deal with rejection without taking it to heart.
Whether you are looking for a full-time position or you want to start your career in sales, telemarketing offers good employment opportunities. Why not see what telesales jobs are currently available on Job Mail? Register your CV and start applying for great opportunities today! Don’t forget to download our FREE Job Mail Android App!
Job Mail Staff Writer
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