Job Summary
IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a Portfolio Administrator to join their team in Cape Town.
To qualify for this position, you need:
- NQF 4 or working towards completing your NQF 4
- At least 2 years of experience in a similar position
- Experience with rentals
- Experience with PayProp
- Great administrative skills
- Excellent communication skills and telephone etiquette
Duties and Responsibilities:
- Obtaining monthly levy and rates accounts from municipalities and property managers
- Drafting of lease documentation
- Loading of tenants, owners, properties, etc. on PayProp
- Invoicing water accounts on PayProp and/or any other additional fees payable by tenants
- Creating payments on PayProp for maintenance, levies, rates, and/or any other fees payable
- Filing
- Debit Orders
- Updating rental agents on lease expire, notices to vacate and new tenants taking occupation
- Sending Welcome Letters to new tenants
- Sending Vacating Checklist to tenants leaving
- Phoning tenants for non-payment and reporting back to investors
- Letters of demand and notices to vacate
- Evictions liaison between attorney and investor
- Mail shots to tenants (notices from property managers)
- Registration of cell-to-gate with the property managers
- Lease period extension and negotiations applicable
- Investors monthly reconciliations
- Liaising with clients
- Rental assist recon’s and payments
- MooiRivier (Tenrisk), Xpello and Rent Guaranteed claims and record keeping
- Deposit Refunds
- Reconciling Payments
- Updating agents stock list daily
- Attending AGM’s on behalf of investors
- Warning letters
- Hand-in-hand work with maintenance department
- Ad hoc duties if required